Анатолій

CV
Personal Information:
First and Last Name: Anatolii Kovalchuk
Home Address: Geroiv Nebesnoi Sotni 26/8 app.40
Sofiivska Borschagivka , Ukraine
Cell phone [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail address: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram, Viber, Watsapp: Anatolii Kovalchuk [відкрити контакти](див. вище в блоці «контактна інформація»))
Date of birth: May, 14th 1994
Marital status: Married, 2 children
Nationality: Ukrainian

Education and Social Activity:
2015 - 2016 Student, (Master degree)
Kyiv National Aviation University
Major Field of Study: Faculty of Economics and Logistics, Organization of air
transportation, June 2016.
2011 – 2015 Bachelor's degree in Organization of air transportation, June 2015
2001 – 2011 Student, Secondary school № 10, Berdichiv, Ukraine
Social activity: Organization and execution of sport life, a health and recreational activity, at the
university;
Participation in the students’ conferences on different topics
Work experience:
Lifeguard | Schlitterbahn, Galveston, Texas - USA
May 2014 – September 2014

Tasks/Responsibilities
● Ensured the safety of the visitors in and around the pool
● To observe and report any potentially dangerous elements of the facility to the Schiltterbahn Coordinator
● Participated in and helped coordinate staff trainings and meetings

Security | Hilton Hotel, Kyiv - Ukraine
February 2014– May 2015

Tasks/Responsibilities
● Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting
buildings, equipment, and access points; permitting entry.
● Obtains help by sounding alarms.
● Informing violators of policy and procedures; restraining trespassers.
Customer support representative | Runway, Kyiv - Ukraine
January 2016 – June 2016

Tasks/Responsibilities:
● Providing customer support service for clients;

● Provide information about products and services;

● Resolving product or service problems by clarifying the customer's complaint;

● Selecting and explaining the best solution to resolve the problem;

● Research answers or solutions as needed.

Customer Relations agent | Runway, Kyiv - Ukraine
August 2016 – April 2018

Tasks/Responsibilities

● Customer support via email

● Work with information concerning inquiries, confirmations and complaints

● Developed data spreadsheets, other online tools and cloud-based platforms

● Validated, identified and analyzed cases

● Provided regular reports
Flight Attendant/Air rescuer | Ukrainian Helicopters, Kyiv - Ukraine
August 2016 – current time

Tasks/Responsibilities

● Guide and assist for safety to passengers on helicopter.

● Conduct safety briefings and checks before each flight.

● Instruct passengers in case of any emergency situation, brief selected passengers.

● Secure, monitor and manage the cabin in adherence with all aviation rules and regulations.

● Assists passengers and crew during emergency situation.

● Directs and supervises of loading and offloading of baggage.

● Provides help to passengers with special needs.

● Prepares and submits passenger and cargo manifests;

● Prepares and submits incident reports in case of any incident or accident on board;

● In case of CASEVAC/MEDEVAC flights, instructs paramedic and nurse about all procedures on board
and in landing point, provides safe route for medical personnel with patient;

● Instructs passengers with weapon about correct procedures before boarding, on board, and after landing;

● Protect pilot cabin in case of any passenger misbehavior during flight;

● Provide all necessary information to the commander on regular basis.

● Assist pilots during landing in dusty areas with the help of thermal imagine infrared camera.

● Be kind and polite to passengers.

Humanitarian Support missions with the United Nations as Air Rescuer
1. Somalia, Mogadishu (UNSOS) September 2018 – January 2019;
2. Mali, Tombouctou (MINUSMA) February 2019 – May 2019;
3. Yemen, Sana'a July 2019 – November 2019;
4. Mali Mopti (MINUSMA) February 2020 – August 2020;
5. Somalia, Mogadishu (UNSOS) November 2020 – March 2021;
6. Turkey, Isparta (Firefighting) August 2021 – September 2021;
7. Mali, Tombouctou (MINUSMA) October 2021 – May 2022;
8. Yemen, Sana’a June 2022 – October 2022.

Hobbies and interests: Swimming, computer sciences, music, books, athletics, cars.

Skills/Qualifications:
Language skills: Ukrainian language English – fluent
Computer skills: MS office, Google products, etc.
Do you have international driving license? Yes
Personal qualities: Open-minded, friendly, communicative, kind and patient
Why I would make a good employee for my employer:
I am punctual, responsible, purposeful, and have a desire to study, open-minded. I am a strong and patient
man, thanks for sports. No bad habits.