Сервіс пошуку роботи №1 в Україні
- Файл
Daria
Персональний асистент
Вік:
33 роки
Місто:
Інші країни
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10971768/
Завантажений файл
Версія для швидкого
перегляду
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Daria Zhukova
Date of birth: 21/09/1992 Nationality: Ukrainian Sex: Female Phone:
[відкрити контакти ](див. вище в блоці «контактна інформація») (Mobile) Email: [відкрити контакти ](див. вище в блоці «контактна інформація»)
Address: Warsaw, Poland (Home)
ABOUT MYSELF
Detail - oriented and customer- focused guest relations specialist with extensive experience in managing front-of-
house operations in high - end dining establishments and fast paced environments. Strong communication and
problem - solving skills, well-organised, with the ability to manage multiple tasks. Committed to ensuring positive guest
relationships and contributing to overall success of the organisation.
WORK EXPERIENCE
20/12/2023 – 24/07/2024 Dubai, United Arab Emirates
RESTAURANT HOSTESS SUSHI SAMBA RESTAURANT, SUNSET HOSPITALITY GROUP
• welcoming guests upon arrival;
• checking reservations;
• ensuring that guests adhere to the restaurant's dress code, addressing any issues discreetly;
• communicating all restaurant policies to the guests in a professional manner;
• escorting guests to their tables and providing with menus;
• addressing guests inquiries and speial requests, ensuring positive dining experience;
• coordinating with service staff to ensure smooth operation and timely service;
• promoting restaurant special events to enhance guests experience and inrease sales.
10/01/2023 – 30/06/2023 Dubai, United Arab Emirates
YACHT CLUB RECEPTIONIST BULGARI RESORT & RESIDENCES DUBAI
• warmly welcoming guests of the yacht club;
• managing reservations of the restaurant, lounge and a swimming pool by phone and email;
• cooperating with other hotel departments;
• resolving guests quieries and complaints;
• communicating with the guests in a professional and kindly manner;
• casheiring;
• selling goods in a concept store;
• assisting events team;
• writing end of the day report.
01/07/2022 – 30/11/2022 Warsaw, Poland
EVENT ASSISTANT M- DUO EVENT SUPPORT
• coordinating reception at the international conferences and exhibitions;
• assisting event organizers;
• responding to the guest's requests efficiently;
• translating business conversations between companies and their clients at the international exhibitions.
25/05/2021 – 30/06/2022 Warsaw, Poland
GUEST RELATION BEIN OFFICES
• greeting clients and visitors of the office in a professional manner;
• answering phone calls and passing on callers to the relevant person;
• picking up and sorting daily incoming and outgoing correspondence;
• coordinating meetings at the conference rooms;
• placing orders for office supplies;
• reporting technical problems to proper department.
29/05/2020 – 31/03/2021 Warsaw, Poland
BARISTA BISTRO VA BENE
• taking orders;
• handling payments;
• preparing hot and cold beverages and snacks;
• keeping common areas clean.
10/07/2018 – 15/01/2020 Warsaw, Poland
RECEPTIONIST MISH MASH HOSTEL
• welcoming guests and assisting them with check - ins;
• handling payments and invoices;
• managing guest’s complaints and resolving the conflicts to the customer’s satisfaction.
12/05/2013 – 20/08/2013 Gulf Shores, United States
QUALITY INSPECTOR PHOENIX ALL SUITS HOTEL
• inspecting rooms and ensuring that all hotel policies and standards have been met;
• handling guest's complaints concerning housekeeping service and referring problems to the management;
• helping guests and employees in every possible way when called upon.
10/05/2012 – 31/08/2012 Sandusky, United States
RESTAURANT HOSTESS COASTER'S DRIVE IN RESTAURANT
• greeting guests as they enter into the restaurant;
• receiving and recording table reservations on the phone;
• ensuring the proper setup of dining and service areas;
• taking payments.
EDUCATION AND TRAINING
01/10/2014 – 30/09/2016 Warsaw, Poland
MASTER OF MANAGEMENT, MEDIA MARKETING AND PR University of Social Sciences
01/09/2010 – 31/05/2014 Zaporizhzhia, Ukraine
BACHELOR OF INTERNATIONAL ECONOMY Zaporizhzhia National University
LANGUAGE SKILLS
Mother tongue(s): UKRAINIAN | RUSSIAN
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
ENGLISH C1 C1 C1 C1 C1
POLISH C2 C2 C2 C2 C2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
DIGITAL SKILLS
Microsoft Office Microsoft Excel Google Drive Outlook Microsoft Powerpoint Seven Rooms Restaurant
Reservation System
Date of birth: 21/09/1992 Nationality: Ukrainian Sex: Female Phone:
[
Address: Warsaw, Poland (Home)
ABOUT MYSELF
Detail - oriented and customer- focused guest relations specialist with extensive experience in managing front-of-
house operations in high - end dining establishments and fast paced environments. Strong communication and
problem - solving skills, well-organised, with the ability to manage multiple tasks. Committed to ensuring positive guest
relationships and contributing to overall success of the organisation.
WORK EXPERIENCE
20/12/2023 – 24/07/2024 Dubai, United Arab Emirates
RESTAURANT HOSTESS SUSHI SAMBA RESTAURANT, SUNSET HOSPITALITY GROUP
• welcoming guests upon arrival;
• checking reservations;
• ensuring that guests adhere to the restaurant's dress code, addressing any issues discreetly;
• communicating all restaurant policies to the guests in a professional manner;
• escorting guests to their tables and providing with menus;
• addressing guests inquiries and speial requests, ensuring positive dining experience;
• coordinating with service staff to ensure smooth operation and timely service;
• promoting restaurant special events to enhance guests experience and inrease sales.
10/01/2023 – 30/06/2023 Dubai, United Arab Emirates
YACHT CLUB RECEPTIONIST BULGARI RESORT & RESIDENCES DUBAI
• warmly welcoming guests of the yacht club;
• managing reservations of the restaurant, lounge and a swimming pool by phone and email;
• cooperating with other hotel departments;
• resolving guests quieries and complaints;
• communicating with the guests in a professional and kindly manner;
• casheiring;
• selling goods in a concept store;
• assisting events team;
• writing end of the day report.
01/07/2022 – 30/11/2022 Warsaw, Poland
EVENT ASSISTANT M- DUO EVENT SUPPORT
• coordinating reception at the international conferences and exhibitions;
• assisting event organizers;
• responding to the guest's requests efficiently;
• translating business conversations between companies and their clients at the international exhibitions.
25/05/2021 – 30/06/2022 Warsaw, Poland
GUEST RELATION BEIN OFFICES
• greeting clients and visitors of the office in a professional manner;
• answering phone calls and passing on callers to the relevant person;
• picking up and sorting daily incoming and outgoing correspondence;
• coordinating meetings at the conference rooms;
• placing orders for office supplies;
• reporting technical problems to proper department.
29/05/2020 – 31/03/2021 Warsaw, Poland
BARISTA BISTRO VA BENE
• taking orders;
• handling payments;
• preparing hot and cold beverages and snacks;
• keeping common areas clean.
10/07/2018 – 15/01/2020 Warsaw, Poland
RECEPTIONIST MISH MASH HOSTEL
• welcoming guests and assisting them with check - ins;
• handling payments and invoices;
• managing guest’s complaints and resolving the conflicts to the customer’s satisfaction.
12/05/2013 – 20/08/2013 Gulf Shores, United States
QUALITY INSPECTOR PHOENIX ALL SUITS HOTEL
• inspecting rooms and ensuring that all hotel policies and standards have been met;
• handling guest's complaints concerning housekeeping service and referring problems to the management;
• helping guests and employees in every possible way when called upon.
10/05/2012 – 31/08/2012 Sandusky, United States
RESTAURANT HOSTESS COASTER'S DRIVE IN RESTAURANT
• greeting guests as they enter into the restaurant;
• receiving and recording table reservations on the phone;
• ensuring the proper setup of dining and service areas;
• taking payments.
EDUCATION AND TRAINING
01/10/2014 – 30/09/2016 Warsaw, Poland
MASTER OF MANAGEMENT, MEDIA MARKETING AND PR University of Social Sciences
01/09/2010 – 31/05/2014 Zaporizhzhia, Ukraine
BACHELOR OF INTERNATIONAL ECONOMY Zaporizhzhia National University
LANGUAGE SKILLS
Mother tongue(s): UKRAINIAN | RUSSIAN
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
ENGLISH C1 C1 C1 C1 C1
POLISH C2 C2 C2 C2 C2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
DIGITAL SKILLS
Microsoft Office Microsoft Excel Google Drive Outlook Microsoft Powerpoint Seven Rooms Restaurant
Reservation System
Інші резюме цього кандидата
Інші країни
Daria Zhukova Date of birth: 21/09/1992 Nationality: Ukrainian Gender: Female Phone number: (Mobile) Email address: Address: Warsaw, Poland (Home) ABOUT ME I am very active, enthusiastic...
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/10971768/