Olena

CV
Olena BULAKH

Age: 44 years
Place of residence: Kyiv, Ukraine
Marital status: married, two children
Contacts: [відкрити контакти](див. вище в блоці «контактна інформація»)
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About Me, A procurement specialist with 12 years of experience in purchasing and market analysis across the US and
Side European markets, known for a strong client-centric mindset and strategic thinking.
Projects & I prioritize quality, structure, responsibility, and trust in my work.
Career In parallel, I develop my own media platforms focused on psychological support, self-discovery, and
Objective: motivation — a journey that has significantly enhanced my communication skills, emotional intelligence,
and ability to work with people during challenging times.

Soft Skills:
• High level of responsibility and self-organization
• Deep understanding of client needs
• Analytical mindset and attention to detail
• Strategic vision and long-term planning
• Empathy and sensitivity to psychological nuances
• Flexible approach tailored to various client types
• Creation of analytical and supportive content (YouTube, TikTok)

Career Objective:
I am seeking a role where core values include quality, customer focus, responsibility, and an analytical
mindset.
My goal is to contribute to a company that values structured thinking, deep market analysis, and a
professional approach to procurement — not just speed of execution.

Core • Analytical market monitoring and sourcing of optimal terms and offers
Skills & • Creation of commercial presentations (Google Slides, Canva)
Strengths: • Client-oriented mindset: flexibility, empathy, strategic thinking
• High level of organization and responsibility
• Proficient in Bitrix24, Google Workspace, and Telegram group coordination
• Ability to "read" the client and propose the best-fit solutions
• Stress resilience, calm under deadlines, and strong discipline

My English - upper intermediate, skills in business correspondence
languages Italian - speaking
: Ukrainian - fluently

Computer Confident PC user with experience in:
Skills:
• Microsoft Office Suite • Bitrix24 • Google Workspace • Online platforms for order processing and
systematization • 1C Accounting Software • Presentation creation in PowerPoint • Lotus Notes
• Banking and insurance software for contract management and data organization

2025: Sales & Procurement Manager (Branded Products & Merchandise)
LLC “Eurobrand” — Advertising Agency

• Full B2B client support: from initial inquiry to final product delivery
• Creation of tailored commercial proposals for events, marketing campaigns, and tenders
• Project management in Bitrix24: handling leads, tasks, and project stages
• Product visualization and presentations aligned with corporate branding (Pantone, brand books)
• Sourcing and purchasing branded items (HoReCa, FMCG, corporate gifts)
• Coordination of branding processes, logistics, and final delivery

2012- Buyer, Market Analyst & Client Manager
2025: Self-Employed

• 12 years of experience handling individual orders from the US and Europe
• Market monitoring and sourcing of best value-for-money offers
• Long-term client base management: deep understanding of family needs and building trust
• Organization of daily discount reviews and product updates via Telegram/Viber groups
• Order consolidation from multiple countries and streamlined “one-hand” logistics
• Recordkeeping and data analysis using Google Sheets, Docs, and internal CRMs

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2010- Head of Bancassurance Department
2011: PJSC IC "Investservice"

Key Responsibilities:
• Launched and developed the bancassurance direction from scratch within the Company
• Designed and implemented tools, products, technologies, methodologies, and business processes for
working with partner banks
• Managed the Company's regional network in terms of bancassurance operations

Achievements:
• Acquired 5 new banking partners
• Onboarded over 30 new non-banking partners
• Completely renewed and enhanced the product line for both partner and regional sales (over 20 products
and programs)
• Increased the share of partner sales from 0% to 25% of the Company’s portfolio within 6 months

2009- Lead Expert, Insurance Company Relations Department
2010: JSC “VTB Bank Ukraine”
Business Segment: Mid-sized and Corporate Clients

• Conducted analysis and monitoring of insurance terms on the bancassurance market
• Assessed financial stability of insurance companies, including financial statement analysis
• Developed internal regulatory documents regarding collateral insurance procedures, cooperation terms
with insurance companies, and interaction protocols between the Bank and insurers
• Drafted and approved standard templates for insurance contracts and cooperation agreements
• Maintained and updated standard contracts and cooperation programs
• Designed collateral insurance conditions tailored to both client needs and Bank requirements

2006- Head of VIP Client Insurance Department
2009: PJSC IC “Salamandra-Ukraine” – Head Office

 Managed insurance and reinsurance of large industrial facilities (e.g., Crimean TITAN, Rivneazot,
Crimean Soda Plant) and commercial real estate (e.g., Parus, Mandarin Plaza, Arena City)
 Organized reinsurance placements for complex industrial and property risks; participated in
international negotiations on cross-border placements
 Cooperated with top-rated Western reinsurers (SCOR, Munich Re, XL Insurance, Swiss Re, etc.),
including direct communication with underwriters
 Collaborated with international reinsurance brokers
 Analyzed reinsurance markets, designed and negotiated obligatory reinsurance protection
 Arranged pre-risk inspections for large industrial facilities
 Underwrote property, business interruption, financial, construction, and liability risks
 Developed custom insurance programs
 Liaised with banks and financial institutions
 Led the development of the company’s methodology base, especially for retail insurance
 Managed a team in line with company strategy; recruited and trained employees in underwriting
and reinsurance practices

2005- Head of Insurance Contract Support Department
2006: Kyiv Branch, PJSC IC “Salamandra-Ukraine”

 Worked with banks to establish cooperation and offer credit risk, auto, and property insurance
 Developed tailored insurance programs and proposals
 Executed insurance contracts across personal, property, and liability lines
 Created insurance policy rules and standard contract forms
 Developed pricing strategies for auto, property, and credit insurance

2002- Head of Methodology & Insurance Contract Support Department
2005: CJSC IC “ARMA”

• Created insurance rules, programs, and contract templates
• Managed execution and support of insurance agreements
• Trained insurance agents
• Ensured documentation completeness for non-standard policies
• Supervised commission calculations for agent networks
• Oversaw compliance with insurance programs across regions
• Worked with IC database (Insurance Company software), FortPolicy, and 1C
• Managed insurance/reinsurance database, nuclear risk records, and collaborated with the Nuclear
Insurance Pool of Ukraine
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 • Processed insurance/reinsurance payments and prepared quarterly and annual premium reports

08.2002- Branch Development Specialist
11.2002: OJSC IC “Energopolis”

• Maintained and controlled insurance premium databases across branches
• Analyzed loss ratios and performance of regional insurance portfolios

Education Kyiv National Economic University named after Vadym Hetman
: Master’s Degree
Faculty: Accounting and Economics
Specialization: Accounting and Auditing

Interests: Computers, foreign languages, sports, international online shopping, psychology, numerology

Favorite Author: Paulo Coelho

Additional Professional Training & Certifications
schools :
• SCOR GLOBAL P&C, "Contractual Aspects of Reinsurance", Paris, France
• A.P. Artamonov – "Obligatory Reinsurance" and "Business Interruption Insurance"
• Effective Interaction with the International Reinsurance Market
• A.V. Bogachov – "Organization of Insurance Company Collaboration with Surveyors and Loss Adjusters"
• V.V. Gorenko – "Insurance Product Development"
• Insurance and Reinsurance of Property Risks
• S.V. Dedikov, L.V. Karpov – "Insurance of Industrial Property" and "Warehouse Risk Insurance"
• Practical Aspects of Underwriting in Property Insurance, including Mortgage Insurance
• KF “Business-Garant” – Theory and Practice of Handling Property Insurance Claims: Auto, Property,
Cargo
• Cargo Insurance Underwriting
• Comprehensive Insurance of Construction & Installation Risks – Underwriting Fundamentals
• O. Derevytsky Sales School – "Effective Sales Techniques" and "Successful Negotiation Techniques"

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