Ольга

Olha Kalinina
Junior Project-manager

SUMMARY OF QUALIFICATIONS

Hi, I'm Olha, I'm 24 years old and I have over a year of experience in the IT industry,
which has given me a strong understanding of its standards and processes. I am familiar with
frameworks and methodologies such as Scrum, Kanban, and Waterfall, and I have a solid
understanding of the Software Development Life Cycle (SDLC).
CONTACT
I possess strong communication skills, enabling me to effectively engage with both
clients and development teams, ensuring that client needs are understood and addressed. My
Agerola, Italy IT experience also includes process management, adapting to client requirements, and
[відкрити контакти](див. вище в блоці «контактна інформація») organizing team efforts to achieve project goals.
Recently, I completed a course in IT Project Management and obtained my first
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certification in Scrum Fundamentals (SFC™), further validating my knowledge and skills in this
olga-kalinina-375548238/
area.
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EXPERIENCE
EDUCATION Villa Аssistant Manager
1,6 year 2023-2024
Bachelor of Business Management
Odessa National University of Economics Tour operating agency “Hill Town Tours” (Italy)
2020 - 2023 Vacation Villas
Provided exceptional customer service to international tourists, managing all communications in
English and ensuring their needs were met.
CERTIFICATIONS Handled all bookings, arranged transfers, excursions, and meal services, ensuring a seamless
experience for guests.
“Project Management” Managed external contractors responsible for cleaning services, linen deliveries, and food supplies,
Hillel IT School ensuring everything was timely and up to standard.
2024 Received positive feedback from guests due to proactive and friendly communication, resulting in
improved guest satisfaction.
SCRUMstudy Supervised service providers (cleaning, linen supply, food delivery) to maintain high service standards.
Scrum Fundamentals Certified (SFC™)
Team Size: Managed up to 5 external service providers.
2024
Key Achievements:
Successfully maintained a high standard of guest service, leading to consistent positive reviews.
Proactively addressed guest requests and resolved issues, ensuring customer satisfaction throughout
TOOLS
their stay.
Jira https://www.hilltowntours.com/

Confluence
Notion
HR-manager / Sales-manager
Trello
Asana 1,3 year 2021-2022
Slack IT - Agency "Meduzzen"
Google Workspace Upwork and Talent Acquisition
Microsoft Office Facilitated communication between the development team and potential clients, acting as the primary
point of contact during project discussions.
Led recruitment efforts, conducting research and interviews to find top talent for the agency’s
METHODOLOGIES
projects.
Maintained rapid and efficient communication with clients, ensuring timely responses and accurate
Scrum
information, which contributed to increased client satisfaction and successful hires.
Kanban
Waterfall Acted as a bridge between client needs and technical teams, ensuring alignment on project scope and
deliverables.
Developed talent pipelines and maintained a database of potential candidates to support the
company’s growth.
LANGUAGE
Team Size: Managed communication between a team of 10 developers and clients.
English - Upper-Intermediate Key Achievements:
Ukrainian - fluent Successfully negotiated and onboarded new clients, contributing to business growth.
Russian - fluent Improved the recruitment process by implementing more structured communication with candidates,
Italian - Elementary leading to quicker hires.
https://meduzzen.com/
 EXPERIENCE

Employment Manager
4 months 2021
«Yearly and Seasonal Personnel»
International Recruitment
Conducted interviews and matched candidates with international companies based on job requirements
and visa eligibility.
Managed all communications with potential employees, ensuring that they were well-prepared for
international employment opportunities.
Worked closely with international clients to ensure the right candidates were selected and met the
companies’ needs.
Handled visa applications and necessary documentation for candidates to facilitate a smooth onboarding
process with international employers.
Team Size: Worked with a small team of recruiters and international company representatives.
Key Achievements:
Improved candidate placement success by carefully matching skillsets with job requirements.
Streamlined communication processes between candidates and international employers, enhancing
client satisfaction.

https://www.ukbrigade.com/