Bright

TOCHUKWU BRIGHT ORIALA
House 6, Annex, 1st Avenue, Efab Estate, Lifecamp FCT Abuja
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[відкрити контакти](див. вище в блоці «контактна інформація»)

Summary
Committed and motivated individual with exceptional decision making and customer service skills, talented at computing data and performing various duties; managing digital and physical records, hands-on experience using office automation equipment. Well-organized team player with a strong work ethic and upbeat mentality desiring a long-term position with room for career growth.

Skills
• Organization and efficiency
• PC proficient
• Microsoft Office proficiency
• Office equipment operations
• Mail management
• Data entry
• Internet savvy
• Tech-savvy
• Detail-oriented
• Interpersonal communications
• Strong collaborative skills
• Multitasking and prioritization
• Deadline-oriented
• Self-directed
• Results-oriented
• Resourceful

Experience

Trigyn Technologies Limited. September 2021 to 2024
MER Security & Communication System Ltd.
Radar & E.O.S Long Range Camera Technician/Operator
MINUSMA Super camp, Timbuktu, Mali (UNITED NATIONS)
• Maintaining and operating surveillance equipment.
• Watch both live and recorded video surveillance footage.
• Monitoring of radar command and control systems.
• Gather and compile video surveillance footage reports and evidence.
• Monitor the camera images continuously so as to assist with prevention and detection of crime regularities.
• Troubleshooting command and control issues quickly and escalating critical problems immediately to support team.
• Submit event reports to UN security officers on request.
• Perform regular maintenance on systems to ensure all components are running well.
• Analyze system and application log files regularly to verify proper system performance
• Retrieve system backup files and logs and upload to secure file sharing for preservation and analysis.
• Efficiently diagnose and resolve system issues while promptly escalating critical issues to the support team for immediate action.
• Provide comprehensive training sessions for authorized security personnel.
• Collaborate with technical team to troubleshoot any system issues.

M.O.D Automobiles July 2020 to August 2021
Marketer
Behind Starview Hotel, Gwarimpa/Kubwa express way, FCT Abuja
• Maintained office files, both electronic and hard copies.
• Developed an in-depth understanding and used that knowledge to encourage customers to make a purchase.
• Assisted in setting up the sales lot or the showroom for promotions.
• Worked with the finance manager to develop sales agreements.
• Created files, developed spreadsheets, mailed reports and scanned documents.
• Supported staff with technical assistance.
• Provided support for CEO and staff in managing operation work flow.
• Worked with the marketing team to grow our customer base.

Department Of Science and Technology (Education Secretariat) Aug 2019 to May 2020
Administrative Assistant
Ngozi okonjo-iweala way, Utako, FCT Abuja
• Worked with team to resolve computing and network related issues.
• Maintained accurate record of the weekly activities of staffs.
• Sorted source documents and organized to be filed.
• Executed data verification to ensure expedient error detection.
• Identified, corrected and reported data entry errors.
• Documented data entry completions in data sheet.

Clin Computers Nigeria Limited April 2017 to March 2018
Customer service support
CDS 2, Harmonic Plaza, Mike Akhigbe way, Jabi, FCT Abuja
• Supervised 3 office staff members in daily tasks and performance.
• Managed daily office operations and equipment maintenance.
• Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
• Documented sales, expenses and performed other record-keeping jobs
• Assisted clients in online applications, flight-bookings and hotel reservations
• Provided clients with advice on relevant computer applications.
• Supported clients with in-person and remote technical assistance.
• Worked closely with clients to ensure adequate customer satisfaction.
• Assisted clients in resolving basic Internet related issues.
• Introduced a more efficient ISP that improved services, reduced cost and increased overall customer satisfaction.
• Developed and strengthened client relationships by providing efficient and knowledgeable support.

FCT Department for Mass Education September 2015 to February 2016
Teacher
Gwagwalada Zonal Office, FCT Abuja
• Provided troubleshooting assistance and support to both teaching and non-teaching staff.
• Provided technical support on desktop applications for senior clerical staff.
• Typed reports and correspondence from dictation and handwritten notes.
• Implemented the designated curriculum completely and in due time
• Provided opportunities for students to access and use current technology, resources and information to solve problems.
• Built students ability to work collaboratively with others.
• Planned and prepared appropriately the assigned courses and lectures.
• Maintained a safe, orderly environment conducive to learning.
• Provided a high level of administrative support, which included copying and distributing school-related documents and materials.

Education and Training
• Bachelor of Science (Education): Chemistry Education2016
University Of Abuja
FCT Abuja, Nigeria

• West African Senior School Certificate2010
Federal Government Boys College Apo Garki FCT Abuja, Nigeria

References
• Available upon request