Олена

OLENA MAIDANIUK
IT PROJECT MANAGER

CONTACT
I have over 5 years of experience leading teams in the banking sector and
[відкрити контакти](див. вище в блоці «контактна інформація»)
practical experience managing IT projects in an Agile environment. I have
[відкрити контакти](див. вище в блоці «контактна інформація») strong skills in communicating with stakeholders, assessing risks, planning, and
Ternopil, Ukraine (remote) coordinating teamwork to achieve set goals. I intend to use my experience
Linkedin and skills to be part of a team that works on creating ideas and projects
aimed at solving modern problems and meeting people's needs.
Portfolio

PROJECT MANAGEMENT EXPERIENCE
SKILLS IT Project Manager
Team Challenge, Mar 2024 - Now
SDLC Understanding.
Knowledge of Agile Responsibilities
methodologies. Organized the team's work using Kanban: set up a Trello board, coordinated task
execution, tracked bottlenecks in the process.
Project Planning & Scheduling.
Prioritized tasks based on user needs, controlled the implementation quality — from
Communication with clients.
Figma mockups to the final result.
Creating and maintaining Managed project documentation: technical tasks, user stories (Gherkin method),
project documentation. progress presentations, registers in Google Docs.
Creating user stories. Conducted team selection and onboarding (10+ interviews), organized front-end,
Business Analysis & Requirement back-end, and QA areas.
Gathering. Maintained motivation: weekly online syncs, personal conversations, conflict
Facilitating the team. resolution within the team.

Budgeting & Cost Control.
Achievements
Risk Management.
Delivered stable team performance during the entire MVP cycle.
Staff recruitment. Reduced overload thanks to a clear kanban process.
Basic knowledge of develop- Improved the quality of interaction — reduced inconsistencies in work thanks to
ment tools (Git, CI/CD/ API relevant documentation.
integration) A successful recruiting strategy allowed us to quickly assemble the project team.

SOFT SKILLS Project Manager & Consultant
Oct 2024 - Nov 2024
Punctuality.
Leadership. Responsibilities
Responsibility and self-discipline. Audited agency processes, identified key issues, and assessed operational risks.
Initiated the implementation of a task manager (Trello/ClickUp/Asana), organized
Effective communication.
training and support for the team.
Experience with multitasking.
Implemented CRM solutions (HubSpot / Zoho / OneBox / pipedrive), optimizing the
Attention to detail to achieve sales process and recording customer interactions.
maximum results. Proposed more secure channels of communication with customers and a new
Critical thinking. approach to storing project history.
Time management. Developed a content strategy for social media and provided recommendations for
Organizational skills. updating the visual identity and website.
Written and oral literacy. Created a step-by-step quarterly development plan and reporting template.

Achievements
TOOLS Created a step-by-step business development plan and implemented a number of
solutions to optimize internal processes.
Jira, Confluence The team received a centralized system for working with tasks, which increased
Trello clarity and reduced overload.
Slack Thanks to the CRM system, the owner began to work systematically with leads, and
sales became controllable.
Figma, Miro
The number of misunderstandings and repeated clarifications decreased by 30%
Canva
(according to the owner).
Google Drive A communication strategy and visual recommendations were developed, which
formed the basis for the brand update.
 IT Project Manager

Dec 2023 - Apr 2024

Responsibilities
Formulated the idea, vision, and goals of the application, defined key features for MVP.
Built a WBS with a clear prioritisation of tasks, created a release plan taking into account resources.
Applied the Gherkin method to formulate user stories, which improved the understanding of requirements by all team members.
Developed a Gantt chart schedule, based on which I determined the optimal number of team members and assigned roles.
Conducted ongoing progress monitoring, quality control, and risk management throughout the project lifecycle.
Created an initial prototype of the application to demonstrate its functionality.

Achievements
Implemented a full cycle of IT project management: from idea to prototype.
Thanks to a structured approach to WBS and user stories, the team clearly understood the tasks and deadlines.
The schedule and resource allocation allowed us to avoid overload and delays in sprints.

Leading Legal Specialist

JSC CB PrivatBank, 2012 - 2020

Responsibilities
Managed the entire cycle of work with problem loans — from searching for debtors to full repayment of debts.
Developed and implemented debt restructuring solutions at all stages (pre-trial, trial, post-trial).
Represented the bank's interests in court: prepared documents, participated in hearings, communicated with lawyers and clients.
Cooperated with the State Enforcement Service at the stage of enforcement of decisions.
Since 2015, I have coordinated the work of a team of five people: distributed tasks, monitored the quality of work, motivated and
supported communication.

Achievements
Reduced the average debt repayment period by 20% through a structured approach and systematic work with clients.
Successfully completed dozens of court cases in favor of the bank, including complex cases involving mortgages and collateral.
Implemented templates and standards for interaction with the enforcement service, which increased the effectiveness of post-
judicial collection.
The team's performance indicators improved after my appointment: +15% of successful cases per year.
High-quality customer communication was achieved in complex situations, which reduced the number of official complaints.

LANGUAGE
English - Intermediate
Ukrainian - Native

COURSES
IT Project Management
Projector Foundation
Aug 2024 - Nov 2024

Project Management in IT
Beetroot Academy
Nov 2023 - Apr 2024

EDUCATION
Finance
Kherson State University, Ukraine
2000-2004