Andrii

Andrii Hloba
Valencia, Spain
Telegram: @giant_x
e-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)

Profile Statement:
I’m a QA Engineer with nearly five years of experience in manual testing. I specialize in e-commerce websites,
cross-browser compatibility, and mobile testing. Over my career, I’ve supported teams across various projects, helping
deliver high-quality digital products that meet both user and business needs.

My expertise includes analyzing technical documentation, creating and executing test plans, and designing detailed test
cases. With a strong background in Agile and Scrum methodologies, I’m skilled in QA teamwork, I emphasize clear
communication with developers, project managers, business analysts, and designers to ensure seamless and efficient
releases. Skilled in smoke, functional, non-functional, usability, acceptance, regression, ADA, and API testing, I also have
experience with CMS platforms like Salesforce, Magento, Drupal, and WordPress.

Testing tools and bug-tracking systems: BrowserStack, Blisk, Figma, Postman, mySQL, JIRA, Redmine, etc.

Work Experience and Achievements:
10/2021 ~ 09/2024 QA Engineer at Speroteck (Chernihiv, Ukraine)
Key Responsibilities:
● performed manual testing, including cross-browser and mobile compatibility testing to ensure consistent
functionality across platforms;
● developed and executed test cases and regression tests, collaborating closely with development teams to
ensure high-quality releases;
● managed and tracked bugs using issue-tracking systems such as JIRA, Redmine ensures efficient
resolution and communication within the team;
● performed API testing to validate backend services, ensuring correct data flow and integration with
front-end functionality;
● implemented testing processes and strategies to improve overall team efficiency and product quality;
● utilized Salesforce CMS for content management and QA tasks, ensuring seamless integration with
e-commerce platforms;
Key Achievements:
● ensured a major product launch with zero critical bugs reported;
● successfully improved test coverage and accuracy, optimizing the overall testing process;
● led the project handover to the support team after successful implementation, ensuring a smooth transition and
continued project maintenance;
● provided valuable feedback during retrospectives, contributing to process improvements and increased project
efficiency;

03/2020 ~ 08/2021 QA Engineer at Internet Devels (Lutsk, Ukraine)
Key Responsibilities:
● analyzing technical documentation: analyzing project requirements, working with technical documentation
and mock-ups to understand project specifications and user needs;
● website testing: testing website layout and functionality, conducting cross-browser and mobile testing to
ensure responsiveness on various devices including tablets;
● creating bug reports: creating detailed bug reports for newly identified issues, retesting after fixes, and
providing actionable comments to improve UI design and functionality;
● team communication: actively collaborating with the QA team, PMs, developers, and analysts to
communicate findings and prioritize tasks within the internal tracking system;
● supporting multiple projects: supporting priority testing tasks across multiple internal projects, ensuring
accurate task completion and quality deliverables on time;
Key Achievements:
● successfully reduced bug recurrence rate by 20% through meticulous testing and proactive feedback;
● delivered high-quality testing support on time for over 20 projects, ensuring prompt issue resolution
and UI improvements;
● earned recognition for consistently high performance in task prioritization and project completion across
diverse internal systems and platforms;
03/2015 ~ 07/2016 Sales Representative at Imperial Tobacco (Lutsk, Ukraine)
Key Responsibilities:
● client relationship management: developing and nurturing client relationships, providing personalized service,
and ensuring high client satisfaction through consistent communication;
● sales & market analysis: analyzing market trends and competitor activities, identifying opportunities for
account growth, and adjusting strategies to achieve sales goals;
Key Achievements:
● achieved a 95% client retention rate through personalized service, consistent follow-up, and proactive
problem- solving, ensuring high client satisfaction and loyalty;
● secured a 15% increase in market share by identifying emerging trends and leveraging competitor
analysis to capitalize on new business opportunities;

12/2011 ~ 03/2015 Key Account Manager at SUN InBev (Lutsk, Ukraine)
Key Responsibilities:
● customer engagement: engaging with customers, promoting products, and delivering a high-quality
brand experience:
● reporting & analysis: compiling reports on sales performance, monitoring key metrics, and adjusting
tactics based on data insights;
Key Achievements:
● boosted sales volume by 18% year-over-year through proactive customer engagement and tailored promotions
that resonated with target audiences;
● achieved a customer satisfaction rate of over 90% by fostering strong client relationships and consistently
delivering a high-quality brand experience;

Summary Soft Skills:
● analytical thinking: skilled in evaluating complex technical documentation and mock-ups to identify potential
issues and ensure that project requirements align with client expectations;
● attention to detail: demonstrates meticulousness in testing procedures, ensuring thorough bug
identification, accurate reporting, and quality control across all project phases;
● effective communication: proficient in collaborating with cross-functional teams, including developers,
project managers, and analysts, to facilitate clear understanding of project needs and prioritize testing
tasks;
● adaptability: capable of handling multiple projects simultaneously and adjusting to diverse requirements,
ensuring on-time, quality testing for each unique project;
● problem-solving: shows resourcefulness in identifying, analyzing, and proposing UI/UX improvements,
contributing to continuous enhancement of website functionality and user experience;
● self-motivation & discipline: consistently maintains high standards of self-organization, discipline, and
reliability to meet deadlines and manage workload effectively;
● continuous learning: dedicated to self-development, staying current with QA methodologies, tools, and
best practices to improve testing efficiency and effectiveness;

Languages:
Ukrainian: Native (Write, Listen, Speak, Read)
English: Business, B2 (Write, Listen, Speak, Read)

Academics:
06/2007 - 09/2012 - Specialist in regional economics, faculty of geography - Lesya Ukrainka National University
(Lutsk, Ukraine)

Internal Courses & Professional Certifications:
● PCI Security Awareness Training (2024)
● Get Started with Salesforce Order Management (2024)
● Fundamentals of Database Testing (2023)
● 2024Drupal 8 sitebuilding (Lutsk, 2020)
● QA basic course (Lutsk, 2021)
● Forget about the price, form the value (Dnipro, 2015)
● Negotiations without defeats (Dnipro, 2014)