Олена

CONTACT ELENA GORBENKO
[відкрити контакти](див. вище в блоці «контактна інформація»)
SUMMARY

[відкрити контакти](див. вище в блоці «контактна інформація») Versatile and multilingual professional with a global
perspective and strong cultural awareness. Graduate of
an American International Baccalaureate (IB) school in
Poland. Proven experience as a Service Coordinator and
EDUCATION
Administrative Assistant, with expertise in task
International baccalaureate school
Poland, Krakow
management, customer support, and administrative
operations. Adept at working in fast-paced environments,
Graduated May 2020
maintaining high attention to detail, and collaborating with
diverse teams to achieve organizational goals.
SKILLS
EXPERIENCE
• Excellent communication and HOSPITAL RECEPTIONIST
interpersonal skills in multiple Rambam hospital - Israel, Haifa
April 2022 - January 2024
languages.
• Greeted and assisted patients, visitors, and staff in a
• Detail-oriented with strong
courteous and professional manner.
organizational and time management
• Managed front desk operations, including answering
abilities. phone calls, scheduling appointments, and handling
•Proficient in Microsoft Office Suit inquiries.
and electronic medical record • Collaborated with medical staff to ensure smooth
workflow and patient satisfaction.
systems.
• Handled administrative tasks such as filing, data entry,
•Ability to work effectively in a fast-
inventory management and maintaining patient records
paced and high-pressure with accuracy and confidentiality.
environment.
SERVICE COORDINATOR AND
• Planning and managing work ADMINISTRATIVE ASSISTANT
schedules for technical teams. Afcon Company - Israel
•Preparation of price quotes and May 2024 - Present

management of inspection reports. • Coordinated service operations for fire detection and
security systems across various industries.
LANGUAGES • Scheduled and managed assignments for technicians,
ensuring seamless service delivery.
• English: High level (fluent in writing, reading,
and speaking)
• Created and managed price quotes for repairs and
• Russian and Ukrainian: Native languages spare parts based on client requests.
• Hebrew: Intermediate level (capable of • Communicated with clients to log and resolve system
conversations and professional tasks) malfunctions, maintaining high customer satisfaction.
• Polish: Intermediate level (understanding, • Provided administrative support, including document
writing, and speaking at a medium level) preparation, scheduling, and editing.
• German: Basic level (proficient in reading and • Assisted multilingual clients and coordinated
writing, with limited speaking skills) inspections with external firms.