Ігор

Ihor Ryzhkov
QA Engineer/Manual
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Location: Ukraine, Vinnytsia

Summary
Aspiring QA Engineer with a strong technical background and a passion for software quality assurance. I studied IT for over seven years and recently graduated from university. Eager to apply knowledge in testing methodologies, usability testing, and creating test documentation. A detail-oriented, proactive, and responsible individual with good communication skills.

Technical Skills
Testing & QA
• Manual Testing: Dynamic, Black-box testing, Smoke/Sanity/New-feature/Regression, Functional/Non-functional (GUI, Localization, Usability), Maintenance;
• Strong organization skills and the ability to work in a team
• Usability Testing
• Test Case Creation (Excel, Google Sheets)
• Bug Reporting (JIRA)
• API Testing (Postman)
• SDLS (Agile/Scrum/Kanban)
Programming & Scripting
• JavaScript (basic level)
• C++ (basic level)
Tools & Technologies
• JIRA
• Postman
• TestRail
• HTML/CSS
• Git (basic)
• HTTP/HTTPS, JSON/XML
• MySQL
Operating Systems
• Microsoft Windows 7/8/10/11
• MacOS

Education
Khmelnytskyi National University - 2019-2023
Master's degree in Automation and Computer Integrated Technologies

Vinnytsia College of NUHT - 2015-2019
Junior Specialist in the specialty: Maintenance of computer systems and networks.

Work Experience
Project Name:
Rozetka Customer Support Technician
Description:
Handled order processing, device setup, and customer support in an online store.
Tools & Technologies:
CRM, Microsoft Office, 1C, POS system, consumer electronics
Responsibilities:
• Managed order receipts and ensured timely delivery.
• Assisted with device setup and troubleshooting.
• Advised customers on product functionality.
• Handled complaints and documentation.
Duration: 3 years
Client: Ukraine

Project Name:
IT Services & Software Configuration
Description:
Provided computer maintenance, software installation, and network setup.
Tools & Technologies:
Windows, Linux, networking tools, diagnostic software
Responsibilities:
• Installed and configured OS (Windows, Linux).
• Diagnosed and repaired hardware/software issues.
• Set up networks and internet connections.
• Provided consultations on IT solutions.
Duration: 6 months
Client: Ukraine

Languages
• Ukrainian - Native
• English -Pre-intermediate

Additional Information
• Passionate about learning and professional growth Contacts
• Interested in usability testing and UI/UX evaluation