Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/12610744/

Досвід роботи

Customer support representative

з 10.2025 по 12.2025 (3 місяці)
Wix, Remote (IT)

I aided in handling customer queries, resolving issues, and providing solutions all from the comfort of their own space. At some point I was the go-to person for customers, and their achievements were measured by how quickly and effectively we resolved issues that helped in boosting customer satisfaction, and it contributed to the company's growth

Customer service representative

з 06.2025 по 10.2025 (5 місяців)
Preply, Remote (Education and science)

I helped in handling customer inquiries and issues via phone, email, or chat. Also in providing solutions and answering questions. I was also largely involved in resolving complaints and escalating complex issues as well as meeting customer satisfaction targets.

IT-specialist

з 10.2023 по 12.2023 (3 місяці)
Luxe Quality, Kyiv (IT)

Sales manager

з 07.2023 по 08.2023 (2 місяці)
Trucking42, Remote (Transportation and logistics)

Help desk specialist

з 04.2022 по 05.2023 (1 рік 2 місяці)
Nova poshta, Kyiv (IT)

Sales manager

з 04.2020 по 07.2021 (1 рік 4 місяці)
Hib up firm, Remote, Kyiv (Medicine, pharmacy)

Освіта

Kyiv University

Information Technology, Kyiv
Вища, з 2018 по 2022 (4 роки)

Додаткова освіта та сертифікати

Google IT Support

8months

Cisco CCNA

6 months

Google digital customer engagement

6 months

Comptia A+ N+

5 months

Customer service and CRM

6 months

Знання і навички

• Attentiveness
• HTML
• MS Office
• Internet User
• Web
• Web browser
• Communicability
• Work with ethics
• Multi tasking
• Management of CRM
• Amigo
• Technical support for users
• Graphic design
• Work with clients
• Attracting new customers
• Microsoft Copilot

Знання мов

Англійська — вільно