Kristina

Phone
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KRISTINA SHAPOVALOVA
Resourceful and results-driven professional with experience supporting multi-million-dollar deals as a personal assistant
and managing competing priorities in supply chain roles. Skilled in negotiation, analytical thinking, and building strong
client relationships, I am eager to bring my expertise to new opportunities.

PROFESSIONAL EXPERIENCE
Humphries Cabinets Ltd, the United Kingdom, London 04/2024 – 10/2024
Sales manager/Designer
Managed sales operations for custom furniture, ensuring client satisfaction through tailored solutions. Oversaw the
entire sales process, from client design consultations to final delivery, while maintaining strong relationships with
customers and vendors. Handled incoming client inquiries, processed potential client requests, and managed
invoices. Consistently met targets by identifying client needs and providing personalized recommendations.
Self imployed 07/2023 – 02/2024
English teacher for beginners kids and adults
Taught English to beginner kids and adults, focusing on speaking, listening, reading, and writing skills. Created
engaging lessons tailored to individual needs, assessed progress, and adjusted methods. Fostered a supportive
environment to build confidence and encourage active learning.
As well for kids, I did courses dedicated to the preparation for admission to foreign schools and universities.

MTALX Ltd, the United Kingdom, London 09/2022 – 04/2023
Personal assistant of metal trader
Managed global trading operations for FeCr, Antimony, and Cobalt, ensuring seamless traffic flow and compliance
with contracts. Oversaw material allocation, document preparation, and customer relationships. Coordinated with
suppliers, warehouses, and banks to secure on-time deliveries, optimize cash flow, and handle import duties.
Recognized for managing high-volume sales and purchase contracts with zero material rejections.
VI-TUR, Kharkiv, Ukraine 10/2020 – 09/2022
Personal assistant/Logistics Manager
Worked in tourism and logistics (USA), ensuring VIP client satisfaction through expert travel consultations and seamless
coordination with agents, hotels, and airlines. As a logistics consultant, providing tailored strategies to optimize clients’
operations (HS codes, delivery options, etc.)

Productech USA, Ukrainian office 05/2020 – 10/2020
Senior Logistics Specialist
Worked in export/import (China-USA) via avia/vessel and oversaw logistics for 3 companies of electronic products
distributed in Amazon, eBay, Shopify, and other e-commerce platforms. Directed and coordinated all aspects of
supply chain management operations while ensuring seamless operations. Delivered strategic direction to B2B and
B2C logistics while aiming at improving supply chain efficiency and fulfilling client requirements. Oversaw Third-
Party Logistics (3PL) as well as supervised import/export functions. Monitored logistics and coordinated with
warehouses. Maintained mutual settlements with contractors. Calculated cost of services, verified correctness of
invoices, and initiated payment for the provided services. Ensured relevance of inventory balances at different
stages of the movement and storage of goods in accounting documents.

•Maintained high levels of deliveries to customers while managing to pass the trial period in a month.
•Reduced risk of late deliverables by 20% during the transition.
•Achieved optimal inventory levels by engaging with vendors and procuring needed stock at below-market rates.

ADDITIONAL EXPERIENCE
Logistics Coordinator, “Casablanca”, UK, 2022
Logistics Intern, “Henkel”, 2021
Junior Freight broker/Logistics Manager, “Logity (Landstar)”, USA, 2020
Real estate agent intern, "Laduchi", Barcelona, 2018

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 Phone
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tinashapo

KRISTINA SHAPOVALOVA
EDUCATION
The Master of International Business, 2022
High School of Economics (HSE)- European exchange program
Bachelor of Science in Business Finance, 2019
EU Business School - Barcelona, Spain
A-levels, 2017
MPW College, Cambridge, UK

CERTIFICATES
Real Estate Economics and Finance Online Course, 2020
The London School of Economics and Political Science (LSE)

TECHNICAL PROFICIENCIES
Microsoft Office (Advance user of Excel and Power point) • CRM (Zendesk, etc) • Photoshop (Retouch)

LANGUAGES
Ukrainian and Russian (Native) • English (Fluent) • Spanish (A2)

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