Контактна інформація

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Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/13005853/

Досвід роботи

Sales Manager

з 06.2021 по 02.2025 (3 роки 8 місяців)
Union Bank of Nigeria, Remote (Finance, banking, and insurance)

Developed and executed sales strategies, leading to an increase in merchant acquisition and improved sales numbers.
Managed relationships and ensured seamless transactions for clients.
Provided off-site technical support for POS systems.
Developed strategies to cross-sell financial products.
Consistently exceeded sales targets and built strong, lasting relationships with merchants.

Customer service manager

з 10.2020 по 05.2021 (7 місяців)
Ivan Travels and Tour, Remote (Hotel and restaurant industry)

Managed outbound calls and emails to follow up on customer inquiries, successfully converting leads into bookings.
Scheduled and coordinated client appointments with travel partners, ensuring seamless service delivery.
Maintained a detailed customer database for future engagements and retention strategies.
Provided exceptional customer service, addressing inquiries and resolving booking issues promptly.

Освіта

Cross River University of Technology

Electrical/Electronics Engineering, Other countries
Вища, з 2012 по 2018 (6 років)

Додаткова освіта та сертифікати

Virtual Assistant, ALX

3 Months

Знання і навички

• Development of sales strategy
• Cross-selling
• Sale of financial services
• Reporting
• Data management
• Data analysis
• Customer Relationship Management
• Sales management
• MS Excel
• Microsoft 365
• Conducting negotiations
• B2B Sales

Знання мов

Англійська — вільно

Рекомендації

Victor Oqua Ekpenyong

Victor Oqua Ekpenyong

Sales manager, Ape Premium