Особисті дані приховані

PROFESSIONAL SUMMARY

Self-managed and results-driven professional with experience in project
coordination, digital content management, customer support, logistics, and
quality assurance (QA) testing. Skilled in CRM systems, workflow
optimization, software testing, and data analysis. Experienced in working
under high-pressure situations, making fast decisions, and managing
stakeholder communications. Strong understanding of project management,
software testing processes, and user experience improvement.
LIUBIN TEREZA Fluent in English and Ukrainian, with excellent communication,
organizational, and analytical skills.
[відкрити контакти](див. вище в блоці «контактна інформація»)
TG: @T_KOHEN

SKILLS &
EXPERTISE WORK EXPERIENCE
Project Management & Coordination
Workflow Optimization & Process
Digital Content Manager
Improvement
Stakeholder Communication &
📍 Beer Tasting App | 2023 – Present
Independently managed digital content projects, ensuring timely
Negotiation
updates and accuracy.
High-Pressure Decision-Making
Performed functional testing, identifying and reporting system bugs
Crisis Management & Problem-Solving
and inconsistencies.
Quality Assurance & Software Testing
Collaborated with developers and stakeholders to enhance app
Data Analysis & KPI Tracking
functionality and user experience.
Customer Acquisition & Relationship Utilized CRM and back-end systems to track customer feedback and
Building implement improvements.
Agile & Scrum Methodologies Optimized workflows, improving efficiency in content updates and
(Familiarity) customer support.
CRM Systems & Back-End Operations Managed documentation and reporting, ensuring accuracy and
Software Testing & Bug Tracking (Jira, transparency.
TestRail, Postman) Monitored key performance indicators (KPIs) to measure user
Microsoft Office (Excel, Word, engagement and system performance.
PowerPoint)
Project Management Tools (Trello, Jira)
Corporate Emailing & Documentation
Management
Independent & Self-Managed Work Freight Broker
Time Management & Multitasking 📍 Logity | 2023
Managed high-risk freight operations, making fast decisions under
Analytical Thinking & Fast Decision-
pressure to ensure timely deliveries.
Making
Worked in high-stress environments, quickly resolving logistical
Teamwork & Leadership
challenges.
Achieved top performance in new customer research, successfully
identifying and onboarding high-value clients.
 Built strong connections with new brokerages, expanding the
company’s business network.
Planned and coordinated freight operations, ensuring smooth logistics
across the USA and Canada.
Negotiated contracts and managed relationships with clients, carriers,
and internal teams.
Analyzed operational data to identify cost-saving opportunities and
improve delivery timelines.
"Utilized CRM systems to enhance logistics tracking and improve
communication workflows."

TRAINING & INTERNSHIP

QA Trainee (Internship)
📍 Maporium – Interactive System Visualization Tool | 2024
Performed manual testing to validate system functionality, usability, and
overall performance.
Filed detailed bug reports and maintained clear, structured
documentation to support development and QA processes.
Conducted regression testing to confirm system stability after updates
and new feature implementations.
Tested UI/UX components, delivering constructive feedback to enhance
user experience and interface consistency.
Collaborated effectively with developers and project managers, ensuring
timely communication of issues and suggested improvements.
Utilized industry-standard tools including Jira (bug tracking), TestRail
(test case management), and Postman (API testing and validation).