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Христина

Personal assistant

Розглядає посади:
Personal assistant, Customer service manager, Нутриціолог, Support manager, Менеджер роботи з нерухомістю, Координатор, Direct менеджер, Менеджер проєктів, Асистент диспетчера
Місто проживання:
Київ
Готовий працювати:
Дистанційно

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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Khrystyna Trach
Service Manager | Customer Relations | Project Management

Contact Information

South of France​
[відкрити контакти](див. вище в блоці «контактна інформація»)

PROFILE

Multilingual professional with extensive experience in customer service, project coordination, and sales. Skilled in
managing customer relations, optimizing internal processes, and leading cross-functional teams. Strong
communication and organizational abilities, with a proven track record of enhancing customer satisfaction and
driving business growth. Seeking a Service Manager role in a European company, with openness to HR, product
management, or personal assistant positions. Available for remote work or travel-based roles.

WORK EXPERIENCE

Patient Coordinator​
Image Orthodontics, San Francisco, USA | 09/2023 – 12/2024

●​ Provided high-quality patient support, including appointment scheduling, treatment consultation, and
financial advising.
●​ Handled financial processes: contract preparation and payment handling.
●​ Trained and onboarded new reception staff across three office locations.
●​ Led marketing initiatives, resulting in over 1,000 new clients and improving the clinic's Google rating
from 4.2 to 4.8 through targeted review campaigns.
●​ Reduced outstanding debt by $60,000 through proactive collection strategies.
●​ Balanced multiple responsibilities, enhancing time management and prioritization skills.

Advertising Sales Representative​
NewTimes Magazine, San Francisco, USA | 04/2024 – 10/2024 (Part-time)

●​ Secured advertising deals and expanded the client base for a Russian-language publication.
●​ Strengthened sales and communication skills by working with diverse, multilingual clients.

Sales Manager & Educational Curator​
Sol Consulting, Kyiv, Ukraine | 02/2021 – 02/2022

●​ Increased student completion rate from 40% to 90% through proactive motivation strategies.
●​ Led the sales process, achieving $30,000 in revenue within 10 days by selling educational programs.
●​ Reduced overdue payments from 30% to 10% by enhancing client financial compliance.
●​ Coordinated across a 60-member team, improving operational workflows and client satisfaction.
Personal Assistant​
Commodity Business Step by Step, Kyiv, Ukraine | 05/2022 – 11/2022

●​ Managed scheduling, meetings, and documentation for executive leadership.
●​ Oversaw the hiring and onboarding process, including new employee adaptation.

EDUCATION

Kyiv National Linguistic University, Kyiv, Ukraine​
Bachelor of Spanish and English Translation, 07/2020

●​ GPA: 4.0
●​ Relevant Coursework: Translation Techniques in Modern Contexts

SKILLS

Languages: English (Fluent), Spanish (Fluent), Ukrainian (Native), Russian (Native), French (Basic)​
Customer Service: Patient Coordination, Client Communication, Financial Consulting​
Sales & Marketing: Sales Strategy, Marketing Campaigns, Client Acquisition​
Operations Management: Scheduling, Onboarding, Office Administration​
Technical Tools: MS Office, Google Suite, Canva, Trello, Zoom

CERTIFICATIONS & TRAINING

●​ Project Management (Coursera, 2022)
●​ Group Coaching with Andrey Pivovarov

GDPR Clause:
I hereby consent to the processing of my personal data included in my CV for the purposes of the recruitment process in
accordance with Regulation (EU) 2016/679 (General Data Protection Regulation).

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