Анна

ANNA DIKAL
Manager-Head of Department
Professional Summary
Dynamic and results-driven management professional with
extensive experience in leadership, administrative operations,
and cross-functional team coordination. Proven ability to
develop and implement effective strategies, optimize
workflows, and drive performance through structured planning
and decisive execution. Skilled in negotiation, personnel
management, and organizational development. Known for a
proactive attitude, analytical thinking, and the ability to quickly
adapt to new challenges. Thrive in high-pressure environments
with a strong sense of initiative, accountability, and resilience.
CONTACT Work Experience
Head of the Tourism Department,
leading specialist in relocation to Spain.
“DreamLifeSpain” Barcelona.

[відкрити контакти](див. вище в блоці «контактна інформація») Organized personalized tours in Barcelona and the surrounding
areas, including unique experiences such as yacht charters, hot
air balloon rides, and helicopter tours.
[відкрити контакти](див. вище в блоці «контактна інформація»)
Provided expert consulting to clients on relocation matters,
including visas, opening bank accounts...
Kiev Facilitated the conclusion of contracts for a comprehensive
range of relocation services and accompanied clients,

Manager-head of the department of a travel
“Anex tour”
EDUCATION Led the travel department, overseeing the full cycle of travel
service operations, including visa processing, travel insurance,
airline ticketing, and hotel bookings
Slavic International University of Delivered tailored travel solutions and consultations for both
Business and Management individual and corporate clients, ensuring high satisfaction and
Bachelor of Management ,2005 repeat business
Negotiated and secured long-term contracts with major
companies, contributing to revenue growth and strategic
partnerships
Represented the company at international tourism
conferences, exhibitions, and networking events, enhancing
brand visibility
Conducted business trips to assess premium hotel chains and
explore emerging travel destinations, enriching the company’s
Languages skills service offerings

Manager-Administrator
English Advanced Hotel "Zorya" Ukrain
Spanish Intermediate
Oversaw daily operations and ensured the smooth and high-
Ukrainian Native quality performance of all hotel departments.
Maintained comprehensive and accurate administrative and
Russian Native
financial reporting
Planned and coordinated corporate events and group bookings,
ensuring exceptional guest experiences
Conducted full-cycle recruitment processes, including candidate
search, interviews, onboarding, and team integration
 ANNA DIKAL
Manager-Head of Department
Professional Summary
Dynamic and results-driven management professional with
extensive experience in leadership, administrative operations,
and cross-functional team coordination. Proven ability to
develop and implement effective strategies, optimize
workflows, and drive performance through structured planning
and decisive execution. Skilled in negotiation, personnel
management, and organizational development. Known for a
proactive attitude, analytical thinking, and the ability to quickly
adapt to new challenges. Thrive in high-pressure environments
with a strong sense of initiative, accountability, and resilience.

CONTACT
Work Experience
Head of the sales department
“Doors of Belarus”
[відкрити контакти](див. вище в блоці «контактна інформація»)
(company selling building materials)

[відкрити контакти](див. вище в блоці «контактна інформація»)
Responsibilities:
Organized and managed all stages of retail store openings
Kiev Recruited and conducted interviews for staff
Developed advertising strategies
Created sales plans and maintained reporting documentation
Negotiated with partners and established contracts with new
suppliers

EDUCATION
Slavic International University of Head of Sales Department
Business and Management Advertising Company “Euroinform”
Bachelor of Management ,2005
Responsibilities:
Negotiated and signed contracts with new clients and
partner companies
Managed new projects from planning to implementation
Oversaw payment processes and prepared financial and
operational reports
Recruited and selected new employees for the sales team
Organized and conducted corporate training sessions
Languages skills

English Advanced
Spanish Intermediate

Ukrainian Native
Russian Native