Дар'я

Samoilova PROFESSIONAL EXPERIENCE

Daria Personal Assistant to CEO
07/2023 – 08/2024 | Hamburg, Germany
Provided high-level administrative and personal
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support to the CEO of an online gaming company.
Managed calendars, scheduled meetings, and
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coordinated business travel arrangements.
Acted as a liaison between the CEO and
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internal/external stakeholders.
Assisted in project management, tracking deadlines,
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and ensuring smooth workflow.
Conducted research and prepared reports on gaming
[відкрити контакти](див. вище в блоці «контактна інформація»)
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trends and market analysis.
[відкрити контакти](див. вище в блоці «контактна інформація») Handled confidential documents, emails, and
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correspondence with discretion.
Kiev
Organized corporate events, team meetings, and
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02.07.2002 presentations.
Managed personal tasks, including finance tracking
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and scheduling.
Skills & Competencies
Executive Support & Administration
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Calendar & Travel Management
EDUCATION
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Communication & Negotiation
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Project Coordination
bachelor law and international
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Confidentiality & Discretion
relations
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Multitasking & Problem-Solving
Borge Grinchenko Kyiv University
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Tech-Savvy (Microsoft Office, Google Suite, Slack,
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09/2020 – 06/2024 | Kyiv, Ukraine Asana, Trello)
Interest & Knowledge in the Gaming Industry
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Hotel Manager
06/2022 – 07/2023 | Hamburg, Germany
Managed daily operations of a 500-room hotel,
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ensuring smooth and efficient functioning.
Supervised and trained a team of 120 employees,
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fostering a positive and productive work
environment.
Developed and implemented strategies to improve
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guest satisfaction, leading to a 98% increase in
positive reviews.
Oversaw budgeting, financial planning, and cost
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control, successfully reducing expenses by 100%.
Maintained compliance with local regulations and
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industry standards, ensuring a high level of service
quality.
Handled guest complaints and special requests,
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ensuring customer satisfaction and repeat business.
Skills & Competencies
Hotel Operations Management
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Staff Leadership & Training
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Customer Service Excellence
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Budgeting & Financial Management
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Revenue Optimization
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Quality Assurance & Compliance
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Problem-Solving & Conflict Resolution
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Multitasking & Organizational Skills
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 SKILLS Casino Slots Manager
10/2024 | Kiev, Ukraine
Leadership & Team Management Managed and optimized the performance of slot
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Completed courses on managing machines to increase revenue and player retention.
personnel and large teams Analyzed slot machine data, payout percentages, and
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player trends to maximize profitability.
Social Media Management Developed and implemented marketing strategies
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Trained in SMM strategies and and promotions to drive player engagement.
Ensured compliance with local gaming regulations
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digital marketing •

and industry standards.
Collaborated with gaming suppliers to negotiate
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machine placement and upgrades.
Computer Proficiency
Supervised a team of slot attendants and technicians,
Strong knowledge of office software,
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ensuring smooth operations and customer
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CRM systems, and social media tools
satisfaction.
Handled VIP player relations, addressing concerns
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and enhancing their gaming experience.
Fast Learner Skills & Competencies
Ability to quickly adapt to new
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Slot Machine Operations & Management
technologies and workflows
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Revenue Analysis & Optimization
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Player Engagement Strategies
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Responsibility & Reliability Marketing & Promotional Campaigns
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Strong sense of accountability in Regulatory Compliance & Auditing
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professional tasks Team Leadership & Training
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Customer Service & VIP Relations
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Process Engagement Data-Driven Decision Making
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Highly motivated and involved in work
processes
LANGUAGES
Punctuality & Time Management
Excellent organizational and time-
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English
keeping skills B2

Game & Slot Management German
Experience in managing online slot B1
games, RTP optimization, and player
retention strategies

Customer Engagement & Retention
Developing strategies to enhance
player experience and loyalty

Data Analysis & Reporting
Ability to analyze player behavior,
game performance, and key business
metrics

CRM & Player Management
Experience with customer
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relationship management tools for
personalized player support

Technical Proficiency
Skilled in using gaming platforms,
CMS, and analytics tools
 INTERESTS

Digital Marketing & Social Media
Exploring new marketing strategies,
content creation, and audience
engagement

Online Gaming & Casino Trends
Staying updated on the latest
developments in iGaming, new slot
releases, and industry innovations

Esports & Competitive Gaming
Interest in professional gaming
tournaments and online betting trends

Travel & Cultural Exploration
Understanding different markets and
player preferences worldwide

Cybersecurity & Fraud Prevention
Interest in digital security trends, risk
management, and fraud detection
techniques

Logic & Strategy Games
Enjoying games that enhance
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analytical thinking and problem-
solving skills