Roman

ROMAN PASTERNAK
SALES REPRESENTATIVE | SPAIN AND UKRAINE
Barcelona, Spain | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY

Amazon operations and data professional based in Barcelona, with experience coordinating Delivery Partners,
analyzing performance and supporting logistics across Europe. Seeking a sales representative or B2B partnership
development role connecting Ukrainian companies with Spain and Spanish companies with Ukraine. Bringing an
analytical approach to understanding business needs, communicating with partners and following through on
operational issues. Experience includes planning support for 100+ delivery stations and automation that reduced
data retrieval from approximately one hour to under 10 minutes.

CORE COMPETENCIES

Partner coordination: Direct communication with Delivery Partners and internal stakeholders; cross-
functional issue resolution and service-performance follow-up.
Business analysis: Requirements elicitation, stakeholder analysis, process modeling and scope definition
through business analysis training and projects.
Performance and planning: KPI tracking, reporting, capacity validation, demand-forecast comparisons and
operational risk assessment.
Data and tools: Excel, Google Sheets, Power BI, SQL and Python; data cleaning, analysis, reporting and
workflow automation.

PROFESSIONAL EXPERIENCE

Operations Analyst - EU Quick Commerce Barcelona, Spain
Amazon 12/2025 - Present
Support Amazon Fresh and rapid-delivery operations, working with partners and internal teams to maintain
operational readiness and delivery performance.
Coordinate with Delivery Partners and cross-functional stakeholders to resolve operational issues and maintain
service levels.
Monitor live operations against a 30-minute delivery target, identify disruptions and coordinate mitigation
actions.
Analyze operational performance and prepare reports to support planning discussions and day-to-day decisions.
Develop standard operating procedures, onboarding documentation and consistent workflows to support team
growth.
Contribute to planning discussions for new station launches and operational expansion.
Operations & Data Analyst - EU CO Risk & Flow Barcelona, Spain
Amazon 08/2025 - 12/2025
Supported sorting and logistics planning across Europe and the UK, aligning station plans with operational
capacity and demand forecasts.
Supported planning across 100+ EU delivery stations, helping teams assess capacity and operational readiness.
Built an internal automation tool that reduced station-data retrieval and planning lookup from approximately
one hour to under 10 minutes.
Analyzed logistics datasets to identify bottlenecks, throughput constraints and operational risks.
Monitored delayed trucks and unprocessed package volume, escalating risks to the responsible teams.
Improved operational visibility through standardized reporting and tracking processes.

COMMERCIAL DIRECTION

Target roles: sales representation and B2B partnership development between Spain and Ukraine, based in
Barcelona. Interested in supporting prospect research, initial business communication, partner follow-up and
coordination between commercial and operational teams. My strongest transferable experience is in logistics, rapid
delivery, partner coordination and performance analysis.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Lviv Polytechnic National University 2020 - 2024
Bachelor’s degree | Lviv, Ukraine
Academic background in computing and analytical methods, with coursework in data structures, programming
and web technologies.
Universidad Carlos III de Madrid Two years of study
Data Science and Computer Engineering | Madrid, Spain
Degree not completed. Relevant areas: data analysis, database systems, algorithms and computer systems.
SoftServe 07/2024 - 10/2024
Foundation Business Analysis | 35 hours
Requirements elicitation, stakeholder analysis, process modeling, user stories and scope definition.

SELECTED ANALYTICAL PROJECTS

Sales and Customer Data Analysis with MongoDB 2024
Academic project
Built and managed a MongoDB database for sales and customer analytics.
Developed queries and aggregation pipelines to examine customer behavior, sales trends and purchasing
patterns.
Applied data normalization, update operations and indexing to improve data organization and query efficiency.
Relational Database for an Online Chess Platform 2024
Academic project
Designed a database covering players, tournaments, rankings and rewards.
Developed SQL queries for performance statistics and reward tracking; added validation rules and automation
to maintain data integrity.
Swim Timing Measurement System 2022
Personal business analysis project
Defined requirements and stakeholder interactions for coaches, swimmers and timing devices.
Modeled workflows and system structure using BPMN, UML and entity-relationship diagrams.

LANGUAGES

Ukrainian - native; English, Spanish and Russian.