Олексій

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Oleksii Mikulskyi
[відкрити контакти](див. вище в блоці «контактна інформація») Chernivtsi, Chernivtsi, Ukraine
[відкрити контакти](див. вище в блоці «контактна інформація»)
oleksiimikulskiy (LinkedIn) Summary
•Team player and great task solver with knowledge of English and
Top Skills
ability to learn fast , that helped with development of different skills
HR Operations
• Team Lead of 20+ people including Recruiting, L&D of skills and
Team Leadership
team morale improvement
People Support
• 3+ yrs. of commercial experience in HR/Admin field
• Experienced Office/Facilities Manager
Certifications
• Experience in work with international partners in procurement and
Audinate`s Dante Level 1 2nd
Edition Certification partnership
Certificate Of Training for successful
completion of Shure Master
Class: Wireless Best Practices &
Techniques
Experience
First Aid Course Completion
AgileEngine
Certificate
People Operations Specialist
Diploma for passing profiling course
February 2025 - June 2025 (5 months)
of Digital Theology and Social Media
Studies Ukraine

-Assist with the administration and execution of people operations processes,
including employee onboarding, offboarding, and internal transfers
-Keeping HR documentation well-organized and up-to-date
-Assist in organizing virtual and in-person events to foster a positive work
environment and company culture
-Assist with various ad hoc tasks and projects as directed by the People
Operations Manager. This may include researching best practices, people's
on-site orientation.
-Coordinate all engagement-related efforts across our Eurasia locations
(Portugal, Spain and Ukraine).
-Engagement activities coordination: plan and execute corporate events, office
days, online and on-site team-building activities, charity initiatives and tech
talks.
-Gifts: coordinate the purchase and delivery of special corporate gifts to our
collaborators.
-Internal Communications: write and broadcast appealing and fun
communications via chat and email to encourage people’s interaction and
participation in internal initiatives.

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-HR Engagement Budget management: make the best out of our designated
budget for engagement activities by properly administrating it.
-AE Budgets: review and approve budget reimbursement requests from our
collaborators connected to our internal AE budgets (self-development, team
building and home office)

SKELAR
Billing Manager
September 2024 - February 2025 (6 months)
Ukraine

-Communicate with English-speaking clients through calls, chats, and tickets
regarding payment issues.
- Handle complex requests escalated from the first line of support, such as
refund requests and technical payment problems.
-Work proactively to address fraud on the platform.
-Monitor the payment infrastructure in real time, identifying abnormal errors
and drops in payment throughput.
-Participate in training and lectures to enhance professional skills for future
career growth.

WOG
Oil products sales manager
August 2024 - October 2024 (3 months)
Chernivtsi, Ukraine

Save the Children International
HR/Administrative officer
December 2022 - May 2024 (1 year 6 months)
Ukraine

-Support in implementation of office processes and protocols as per SCI
Standard Operating Procedures, health and safety;
-Initiate the payment requests for all SCI rented premises (incl. apartments for
International staff, arranging accommodations for visitors, Officerent, etc.)
-Initiate other related payments
-Monthly reports on Corporate credit card, taxi use reports, monthly budget
planning for the field office
-Submit payment documents to Finance department based on duly approved
documents;
-Ensure all payments are supported with appropriate back-up documents;
-Responsible for office supplies and assets procurement orders

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-Responsible for general office and guesthouse maintenance including re-
ordering of supplies and maintaining accurate records;
-Responsible for preparing and updating documentation (contracts for
suppliers; lease agreements etc.)
-Responsible for ordering/organization of all the transportation and
accommodation needs for all the visitors;
-Support in arrangements of events (trainings, conferences), meetings with
key stakeholders, including government agencies, donors, and implementing
partners. Attend meetings to support as required.
-Supports with obtaining visas and Temporary Residence permits for
international staff (in close cooperation with Administrative Coordinator)
-Supervises office cleaners ensuring office space and guest houses are kept
clean and are in appropriate condition.
-Assist in preparing reports to management and other stakeholders;•Support
the development of operational budgets when required;
-Ensure all the documentation are kept safe and confidential;•Provide efficient
support to international staff and visitors, arranging transportation and
accommodation.

Samaritan's Purse
10 months

English Translator
March 2022 - December 2022 (10 months)

Patient Support Officer
May 2022 - November 2022 (7 months)
Ukraine

-The Patient Support Officer will be responsible for communicating the services
offered by the Chernivtsi Tier 1 EH to the community and ID population.
-Additionally, the Patient Support Officer will support the Chernivtsi Tier 1
EH through liaising with partner organizations to assist with the transport
of beneficiaries from other locations to the Samaritan's Purse Tier 1 EH for
medical treatment.
-The patient support officer will also be responsible for the communication of
needs of the community to the Medical Coordinator.
-At times the patient support officer may be called upon to fulfill duties
notdirectly involved with this job description.
Key Responsibilities
-Sensitization of the community to the Tier 1 EFHMessage the location
and services provided by Samaritan's Purse to affected populations at ID

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sites Assists the van driver that goes to the ID center to help gather patients
requiring medical care
-Ensure patients are aware of how to enter the Tier 1 EH and the proper
registration protocols.
-Assist with patient flow from entering the facility until patients exit the facility.
-Ensures opportunities are in place for safe, confidential reporting and
community feedback with mechanisms to ensure accountability.
-Work with staff to ensure care and communication is culturally sensitive.
-Provide guidance and community referral options as necessary.
-Support compliance with standard infection prevention and control guidelines.
-Ensure patient confidentiality is respected at all times.
-Participate in trainings and mentoring provided by leadership.Other duties as
assigned.

"Remix" Music Shop
Sales Manager
May 2021 - February 2022 (10 months)
Ukraine

-Actively sell music equipment and related products.
-Advise customers on product selection and characteristics.
-Develop and implement sales strategies to achieve targets.
-Conduct negotiations with potential customers and conclude agreements on
the supply of products.
-To resolve issues arising in the process of sales and after-sales service.
-Analyze market needs and trends affecting the product range.
-Develop and implement a procurement plan in accordance with the needs of
the company.
-Select suppliers and negotiate terms of purchase.
-Organize the order of goods, monitor their timely arrival.
-Check the quality and conformity of the ordered products.
-Control the availability of goods in the warehouse, ensure timely
replenishment of stocks.
-Maintain documentation related to the receipt and release of goods.
-Analyze data on product balances and take measures to optimize warehouse
stocks.
-Preparation of regular reports on the results of sales, purchases and the state
of the warehouse.
-Analyze the effectiveness of the sale of goods and make suggestions for
improvement.
-Collect and process feedback from customers to improve the service.

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Education
Yuriy Fedkovych Chernivtsi National University
Bachelor of Laws - LLB · (September 2020 - May 2024)

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