Favour

EHIZOYANYAN FAVOUR | ADMINISTRATIVE VIRTUAL ASSISTANT
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
Linkedin profile
Working remotely

DATA ENTRY | WEB RESEARCH | EMAIL MANAGEMENT | CUSTOMER SUPPORT

●​ Administrative Virtual Assistant with extensive experience in providing top-tier
administrative support and customer service.
●​ Proven track record in managing complex calendars, scheduling meetings,
comprehensive web research, accurate data entry.
●​ Strong communicator with excellent organizational and problem-solving skills,
committed to delivering exceptional client satisfaction and maintaining data
integrity.

WORK EXPERIENCE

Administrative Virtual Assistant ​ ​ ​ August 2024 - Present
Hope and Salvation ​ ​ ​ ​ Remote
●​ Provided an excellent level of administrative support including managing
calendars, scheduling meetings and inbox management.
●​ Greatly enhanced productivity by actively planning, monitoring and executing
virtual project processes with an excellent on-time completion rate.
●​ Manage multiple client portfolios with scheduling, document preparation, and
data entry, achieving high client satisfaction

Executive Virtual Assistant ​ ​ ​ ​ ​ March 2023 - July 2024
Doctor’s Act​​ ​ ​ ​ ​ ​ ​ Remote
●​ Provided exceptional customer support, handling high volumes of inquiries with
professionalism and strong phone etiquette, leading to high client satisfaction.
●​ Managed and prioritized tasks effectively, reducing response times and
improving resolution rates through organized email management and prompt
follow-up.
●​ Conducted detailed data entry and maintained accurate records, streamlining
information for efficient customer service and ensuring data integrity.
EDUCATION

Kyiv Medical University
Doctor of Medicine(M.D)

ALX Africa October 2024 - November
2024
Virtual Assistant

VOLUNTEER ACTIVITIES

Financial assistant -PIWC Katowice, Poland
●​ Assisted in maintaining accurate financial records, including income and
expenditures using tools like Excel/Google sheets.

Social Media management - Church of Pentecost Spain
●​ Created, curated and scheduled engaging content (posts, reels, stories etc.)
which has greatly increased awareness and engagement across all social media
platforms.
●​ Managed content calendars and coordinated campaigns around church events.

SKILLS ​ ​ ​ ​ ​ ​ ​ ​

●​ Calendar and email management​
●​ Customer service and support
●​ Problem-Solving skills
●​ Communication and organisation skills
●​ Teamwork and adaptability
●​ Proficient in Google Workspace and Microsoft Office
●​ Data entry and database management

LANGUAGE

English - Native speaker. Spanish - Intermediate