Valeriia

Valeriia Lutai
Technical writer
A highly motivated, thorough, and organized professional with excellent
written and oral communication skills and very good research skills Native in
Ukrainian, fluent in English; basic knowledge of Polish. 4 years experience as a
technical writer.

Contact Experience
2022 - Present PeopleForce
Phone
[відкрити контакти](див. вище в блоці «контактна інформація») Maintain and update articles in 5 languages to ensure consistent and
accessible information.
Email Write product status updates for the website blog, keeping users
[відкрити контакти](див. вище в блоці «контактна інформація»)
informed of changes and improvements.
Craft detailed release notes to accompany product updates.
Address
Create video guides to help users navigate features and workflows.
48 Shovkovichna str, Kyiv
Generate documentation based on requests from the Customer
Linkedin Success Department to address specific user needs.
Track common support issues and write targeted documentation to
Education reduce future inquiries. issues and writing documentation for them.
Writing product status updates for the blog on the website.
2013 Generating documentation based on requests from the Customer
Accounting and Auditing Success Department.
Zhitomir Polytechnic State
2022-2022
University
Omo Systems
2009 Technical writer
M.A. in English Philology
Zhitomir State University of Collaborate closely with the Product Owner team to align on priorities and
Foreign Languages initiatives.
Organize, structure, and manage both internal and external knowledge
Expertise bases, ensuring they are unified and accessible.
Update existing procedures, policies, and manuals to keep all information
Editing and current.
Proofreading Create, manage, and organize training materials tailored to employee roles
in the LMS system.
Visual
Maintain multilingual documentation to support diverse teams.
communication Prepare and deliver demo presentations for stakeholders and users.
Product manuals
2020-2022
Technical Knowledge Center of Research and Development

Research Skills Technical writer

Web Content Prepare, review, revise, and maintain technical documents, including
software and systems engineering, system operations, testing, and user
documentation.
Language Independently gather information from subject matter experts to develop,
organize, and write procedure manuals, technical specifications, and process
English documentation.
Ukrainian Carry out quality assurance tests to discover errors and optimize usability.
Produce video screencasts for training and documentation purposes.
Russian
Write articles for a blog.