Дмитро

Dmytro Salnikov
Technical Writer

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Summary
Detail-oriented technical writer and content operations specialist with 6+ years of
experience at the intersection of content, documentation, and technology.
Proven ability to lead documentation systems, maintain API and user-focused docs, and
align workflows across cross-functional teams.
Ready to grow into a team lead role and build scalable, user-centered documentation
ecosystems for high-growth tech companies.

Key Competencies
- Technical documentation & stakeholder communication
- API testing, Postman, JSON, HTML/CSS
- CMS platforms: Contentstack, AEM, Umbraco, WordPress, Strapi, Contentful,
- Writing standards, documentation architecture, versioning
- QA collaboration, content automation, release notes
- Localization management (US, EU, Asia)
- CRM: Braze, Salesforce MC | Dev Tools: Git, Jira, Azure DevOps, AWS
- SEO, structured metadata, analytics tools

Professional Experience

• RedCore — Technical Writer

• Domain: iGaming

2025 – Present

- Created and maintained user and technical documentation for HR.Tech products (HRMS,
ATS, LMS, internal team platforms).
- Collaborated with HR, Product, and Development teams to gather requirements and
validate documentation.
- Delivered clear, concise, and audience-appropriate content across multiple formats.
- Structured documentation for intuitive navigation and efficient knowledge discovery.
- Ensured all materials remained accurate, up-to-date, and accessible on internal platforms.
- Translated complex technical concepts into simple, user-friendly language.
- Produced short video tutorials and promo videos to support onboarding and feature
adoption.

 DataArt Solutions, Inc. — Senior Content Manager / Technical Writer
 Domain: Cybersecurity, Consumer Goods

2021 – 2025

- Developed and maintained user manuals, process documentation, API guides, and
release notes for multiple global sites.
- Led documentation flows across teams using Contentstack, Salesforce, Umbraco.
- Wrote technical specifications and documentation for new site features and integrations.
- Created templates, structure guides, and editorial standards to align product, dev, and
marketing outputs.
- Mentored junior content specialists and ensured consistency across multilingual content.
- Supported go-lives, localization cycles, metadata QA, and SEO compliance.
Key tools: Contentstack, Postman, Smartling, HTML, JSON, Jira, Azure DevOps,
GitHub

 Ciklum — Content Producer
 Domain: Consumer Goods

2020 – 2021

- Managed product content migration and delivery within agile cycles.
- Worked closely with UI/UX and QA to maintain high implementation accuracy.
- Documented delivery guidelines and streamlined collaboration with design and
marketing teams.
- Supported live demo sessions, tracked task progress, and ensured deadlines.
Key tools: Umbraco, HTML/CSS, Photoshop, Zeplin, Figma

 Mediamonks — Content Manager
 Domain: Consumer Electronics

2019 – 2020

- Worked on e-commerce and electronics projects focused on SEO, content visibility, and
localization.
- Managed structured product data and user guide content (JSON-based) across multiple
markets.
- Launched email campaigns using Braze and ensured proper link tracking.
Key tools: AEM, Shopify Plus, Braze, JSON, Salsify
 HealthJoy — Support & Knowledge Base Specialist
 Domain: Healthcare

2018 – 2019

- Built internal help center and client-facing documentation during COVID-19.
- Provided structured support responses and maintained clear knowledge base logic.

Education
Prydniprovska State Academy of Civil Engineering and Architecture, Bachelor’s Degree in
Computer Science

Tools & Platforms
- CMS: Contentstack, WordPress, AEM, Umbraco, Strapi, Contentful
- CRM & Campaigns: Salesforce MC, Braze
- Dev & QA: HTML, CSS, JSON, Git, Jira, Azure DevOps, Postman, AWS
- Documentation tools: Confluence, ReadMe, Notion, Google Docs
- Design: Figma, Photoshop, Illustrator
- Analytics & QA: BrowserStack, Siteimprove, Silktide
- Languages: English (IELTS: 7.0, C1), Ukrainian (Native)

Languages

- English (C1 Advanced — IELTS 7.0)

- Ukrainian (Native)

- Russian (Native)