Аліна

ALINA SHYLO
Summary
Responsible professional with a background in emergency
services and public communications. I can keep calm under
pressure and work efficiently. Now I'm looking to grow in a new
direction where I can apply my communication skills, attention to
detail, and willingness to learn new tools and processes.

[відкрити контакти](див. вище в блоці «контактна інформація») Work Experience
[відкрити контакти](див. вище в блоці «контактна інформація»)
2018
The State Emergency Service of Ukraine
–
Stara Zagora, Bulgaria Dispatcher , Media & Public Relations Assistant
2024
Handled incoming emergency calls and quickly
dispatched appropriate services (fire,
Education
ambulance, police)

Associate Degree Maintained detailed incident logs and
coordinated between departments in crises
in Paramedicine
Worked with radio communication and
Kirovohrad Medical College
specialized software tools
2018
Alerted leadership in case of emergencies and
followed protocols
Bachelor’s Degree in
Wrote and published articles for the local
Civil Protection
newspaper about Emergency Service activities
Cherkasy Institute of Fire Safety
Organized thematic contests for children on fire
2023
safety topics

Skills Managed quarterly documentation and
submitted reports to superiors in Word and
Communication & Conflict
Excel
Resolution Managed Facebook public page and handled
MS Word & Excel (reports, templates, incoming messages
formatting) Worked with multiple email accounts for
Email & Documentation communication and document exchange
Management
Attention to Detail & Multitasking
Basic Research & Information
Gathering

Languages
Ukrainian - Native
Russian - Native
English - Beginner