Особисті дані приховані

Inna Demianenko
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Location: Kyiv, Ukraine​
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Date of birth: 10-01-2002

SUMMARY

Progressing from Project Management Specialist to Leading Project Management Specialist at URCS, I've
honed my skills supporting international programmes, especially GRC collaborations. My strengths lie in
coordinating diverse stakeholders and ensuring clear communication, aided by advanced translation
abilities. I effectively monitor budgets, track expenditures, and develop tools for improved financial
tracking and partner reporting. Furthermore, I proactively manage project tasks and deliverables, following
up with teams to ensure alignment and progress. Overall, I contribute to smooth programme
implementation by supporting key administrative, financial, and logistical processes within Disaster
Management and Community Center initiatives.

SKILLS

Tech Skills: Project management, Jira, Agile, Project planning, SDLC, People management, Customer
Relationship Management (CRM), Miro, Trello, Airtable, Risk Management, Basic Accounting skills,
Technical Translation, Data Analysis, Analytical Skills, Microsoft Office, Microsoft Azure, Salesforce Sales
Cloud, Sales, Travel Management, Amadeus GDS, Figma, Canva
Soft Skills: Interpersonal Communication, Cross-cultural Communication Skills, Team Coordination, Ability
to learn quickly.
Languages: English (advanced), Polish (pre-intermediate), Ukrainian (fluent).

EXPERIENCE

Consultant | Intertop
On-site | 07.2020 - 05.2021
Skills: Consultative Selling, Product Knowledge, Customer Relationship Management (CRM), Upselling &
Cross-Selling, Communication Skills, Problem-Solving, Time Management & Prioritization.
Responsibilities
●​ Expertly consulted with clients, assessing needs to recommend optimal footwear solutions and drive sales.
●​ Managed the full sales cycle, from customer engagement and product presentation to closing sales.
●​ Proactively up-sold and cross-sold complementary products, increasing average transaction value.
●​ Delivered exceptional customer service, resolving inquiries and fostering client loyalty.
●​ Leveraged in-depth product knowledge and current promotions to maximize sales opportunities.
●​ Maintained visually appealing merchandise displays to enhance the shopping experience (if applicable).
●​ Efficiently processed transactions and handled payments using the store's POS system.

Corporate Travel Agent | Plan It Rite
Remote | 08.2021 - 02.2023
Tech Stack: Word, Exel, Google Sheets, Google Documents, SalesForce, Airtable, Amadeus, Google Sites.
Responsibilities
●​ Sales & Consultation – Advise clients on travel options, tailoring packages to their needs.
●​ Booking Management – Arrange flights, hotels, and other travel services.
●​ Customer Support – Assist with cancellations, changes, and travel disruptions.
●​ Client Communication – Maintain regular contact via email, phone, and chat.
●​ Industry Knowledge – Stay updated on destinations, visas, and promotions.
 ●​ Upselling & Add-ons – Offer travel insurance, tours, and upgrades.
●​ Emergency Assistance – Resolve travel issues with airlines, hotels, and vendors.
●​ Administrative Tasks – Keep accurate records of bookings and transactions.
●​ Performance Tracking – Meet sales targets and improve service strategies.

English teacher
On-site | 04.2023 - 04.2024
Responsibilities
●​ Teaching English to children;
●​ Selection of a personalized program for the child's level of knowledge;
●​ Personalized approach to each child;
●​ Matching teaching methods to each child;

Project Management Specialist | Odesa Regional Organization in the Ukrainian Red Cross Society
On-site | 04.2024 - 08.2024
Responsibilities
●​ To support the successful implementation of German Red Cross programmes in Odesa, ensuring that all
processes (administrative, reporting and financial control) meet the requirements of the GRC, the URCS and
donors, acting as the main coordinator between the German Red Cross delegates and the staff of the Odesa
Oblast Organisation of the URCS in monitoring the implementation of programme activities.
●​ Main translator and interpreter in Odesa Oblast for delegates who do not speak Ukrainian. This includes:
●​ Translation of written documentation, including technical documentation, reports and Excel/financial
documents
●​ Accompanying delegates to online and face-to-face meetings, providing simultaneous interpretation on a
wide range of topics and with various stakeholders (URCS, government and community representatives)
●​ Support the work in administrative and financial management;
●​ Work closely with the GRC delegates, monitor programme budgets where necessary, supporting the URCS
finance staff and ensuring that processes meet the requirements of the GRC, URCS and donor organisations.
●​ Work closely with GRC delegates and support URCS colleagues in local and international procurement.
●​ Ensure logistical services are provided in accordance with GRC/URCS procedures
●​ Attend coordination meetings or any related meetings with URCS and other partners as a representative of
the GRC, as requested by the GRC Programme Manager.
●​ Support GRC delegates in implementing any new programme priorities
●​ Other relevant tasks assigned directly by the Head, mainly to support the administrative, financial and
logistical management of the Odesa Oblast Chapter of the German Red Cross. For example, organising
logistics for the arrival of new staff (accommodation/transport)

Leading Project Management Specialist | National Committee of the Ukrainian Red Cross Society
On-site | 08.2024 - Present
Responsibilities
●​ Managing the localization and dissemination of key project documentation into English and Ukrainian,
ensuring accessibility and usability for all project stakeholders.
●​ Facilitating multilingual communication in critical project meetings between URCS and GRC by providing
real-time translation.
●​ Spearheading partnership development initiatives between GRC and URCS, focusing on enhancing
collaborative project efforts in Disaster Management and Risk Reduction (DM/DRR) programs.
●​ Ensuring clear understanding of technical project requirements by translating and clarifying key DM/DRR
terminology.
●​ Contributing to the project planning and execution of the URCS Community Centers initiative, coordinating
with the GRC delegate to support development and enhancement activities.
●​ Monitoring and controlling project budgets, including forecasting and expenditure tracking, in collaboration
with finance teams.
 ●​ Developing and implementing project financial tracking tools to monitor team-level expenditures, improving
budget oversight and resource allocation.
●​ Designing and deploying customized reporting tools to facilitate transparent and effective communication of
project progress, outcomes, and impact to key partners and stakeholders.
●​ Driving project execution by initiating, tracking, and managing project-specific action items and deliverables
with URCS counterparts, ensuring timely completion in support of GRC delegate objectives.
●​ Monitoring of team performance and project progress by conducting regular follow-ups on key tasks,
ensuring alignment with project timelines and strategic goals.
●​ Organizing interregional team coordination and communication workflows to enhance collaboration,
streamline project activities, and ensure cohesive project delivery.
●​ Participating in programmatic field visits with delegates to monitor project implementation, engage with
beneficiaries, and gather on-the-ground insights for project adjustments and reporting.

Courses

Foundations of Project Management - Google
Project/Programme Planning (PPP) Module 1 - IFRC

EDUCATION

Odesa National Polytechnic University | Bachelor of Computer Science
Odesa, Ukraine | 01.09.2019 - 30.06.2023