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QA-спеціаліст

Вік: 22 роки
Місто: Дистанційно
Вік:
22 роки
Місто:
Дистанційно

Контактна інформація

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Angelina Rudenko
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») LinkedIn Telegram Poland, Wroclaw

SUMMARY
Junior Quality Assurance Engineer with over a year of experience in manual testing of web and mobile applications.
Experience with the full testing cycle: requirements analysis, test planning, test case development, test execution,
and defect reporting. Knowledge of Agile methodologies, bug tracking in Jira, documentation in Confluence, and
API testing. I have experience working with 1C software, including data verification, document processing, and
system functionality testing. Reduced recurring defects by 25% through improved bug reporting and enhanced
communication with developers.

WORK EXPERIENCE
QA Engineer​
Kyiv, Ukraine
08/2025 - 11/2025​

BLAGO - A financial company providing fast loans secured by valuable assets.
•​ Participated in user meetings, demonstrating and presenting new functionality.
•​ Conducted manual functional and regression testing on the 1C platform.
•​ Managed documentation in Confluence, creating and updating descriptions of new features.
•​ Prepared technical documentation, including test cases and checklists.
•​ Participated in sprints, collaborating with analysts and developers to test and implement new features.

Customer Support Specialist at Contact Center
Kyiv, Ukraine
08/2024 - 04/2025​

LPP UKRAINE - A retail company selling clothing and footwear, managing a portfolio of brands including
Reserved, Mohito, Cropp, House, and Sinsay.
•​ Advised customers on products, services, payments, and delivery terms.
•​ Handled incoming calls, chats, and emails, ensuring timely and professional responses.
•​ Identified and reported recurring website interface issues, contributing to an improved user experience.
•​ Reduced the average customer inquiry processing time by 40% while maintaining high quality standards.


Order Processing Manager
Kyiv, Ukraine
09/2023 - 07/2024​

MASTERICA - Art shop
•​ Processed customer orders in 1C, making sure all data was accurate and up to date.
•​ Prepared and issued invoices and delivery notes.
•​ Resolved conflicts with clients, ensuring clear and understandable communication.​

SKILLS​
Manual Testing • SDLC/STLC • API Testing (Postman) • Jira • Confluence • Chrome DevTools • SQL (basic) ​
• Agile (Scrum, Kanban) • 1C.​

EDUCATION​
Сourses: IT School GoIT (Kyiv) QA Engineer.
College: Travel agent, Administrator, Computer operator.

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