Єва

YEVA KALASHNYK
Prešov, Slovakia (Originally from Kyiv, Ukraine)
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PROFESSIONAL SUMMARY

Dedicated and highly adaptable professional with a strong background in tourism, hospitality, and digital
media. Experienced in front desk operations, customer service, and hotel management, having worked in
high-demand seasonal environments. Skilled in handling administrative and managerial tasks, ensuring
smooth hotel operations and guest satisfaction. A natural leader with a passion for storytelling, film, and
theater, demonstrated through founding a university theater group and leading a film club. Proficient in
video editing, content creation, and social media management, with hands-on experience in platforms like
TikTok, Instagram, and Likee. Multilingual, detail-oriented, and skilled in problem-solving, always thriving in
dynamic, fast-paced environments. Internationally experienced through Erasmus+ at the University of
Coimbra, Portugal.

EDUCATION

Sofiivsko-Borschahivskiy Lyceum, Ukraine (2011-2022)
High School Diploma (Graduated with Honors, Medal Recipient)

University of Prešov, Slovakia (2022-2025)
Bachelor’s in English Language and Anglophone Cultures

• Motivational Scholarship Recipient

• Erasmus+ Exchange at the University of Coimbra, Portugal (Successfully passed all exams)

WORK EXPERIENCE

Hotel Melia Sunny Beach, Bulgaria – Receptionist & Managerial Assistant
(May – September 2023)

• Managed guest check-ins and check-outs, ensuring a seamless customer experience.

• Assisted in hotel administration, handling reservations and guest inquiries.

• Used Clock hotel management software for bookings and operations.

• Provided multilingual customer service in English, Slovak, Ukrainian, and Russian.

Hotel Aquamarine, Bulgaria – Receptionist & Managerial Assistant
(June – September 2024)

• Handled front desk operations during peak season.

• Coordinated with management to improve guest satisfaction and workflow efficiency.

• Managed booking discrepancies and assisted in problem resolution.

SKILLS

Technical Skills:
 • Video Editing (Medium+ knowledge in editing software)

• Social Media Management (TikTok, Instagram, Likee)

• Hotel Management Software (Clock)

• Content Creation & Digital Marketing

Languages:

• Fluent: Ukrainian, Russian, Slovak, English

• Basic: Bulgarian (understanding of Czech & Polish)

Soft Skills:

• Leadership & Team Management

• Strong Communication & Public Speaking

• Problem-Solving & Adaptability

• Stress Management & Responsibility

• Creativity & Storytelling

PROJECTS & EXTRACURRICULAR ACTIVITIES

• Leader of Film Club – Organized screenings, discussions, and creative projects.

• Founder of University Theater Group – Established a student-led theater initiative, directing and
producing performances.

• Storytelling & Narrative Development – Experience in creative writing, D&D campaign design, and
media storytelling.