Андрій

Andrii Derkach
📞 [відкрити контакти](див. вище в блоці «контактна інформація») | ✉️ [відкрити контакти](див. вище в блоці «контактна інформація»)
📍 Kyiv, Ukraine | Fluent in English, Ukrainian
🔗 LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
Objective
Aspiring Project Manager with over 5 years of experience leading sales teams, coordinating cross-functional initiatives, and driving business results. Adept at stakeholder communication, team coaching, CRM transitions, and data-driven decision making. Currently completing a Master’s degree in Computer Technologies at Stepan Demianchuk International University. Familiar with PMBOK methodology and Agile frameworks. Transitioning into project management roles in IT, fintech, or process-driven industries.
Key Skills
• • Project Lifecycle Management (PMBOK-aligned)
• • Team Leadership & Performance Coaching
• • KPI Optimization & Reporting
• • CRM Implementation (Salesforce, Bitrix24)
• • Agile & Scrum Fundamentals
• • Stakeholder Communication
• • Marketing Campaign Management
• • Cross-Department Collaboration
• • Risk & Change Management
• • Multilingual: English / Ukrainian / Russian – Fluent
Project Experience
Sales Script Implementation
Sharks Investment Group (2023) | Duration: 2 months | Role: Project Owner / Lead
- Developed and launched a unified sales script across 5 teams (approx. 40 managers).
- Included requirements from Retention and KYC departments; designed scenarios, objections handling blocks.
- Trained staff, coordinated quality department, introduced usage control metrics.
- Result: 30% increase in average check size, 17% boost in client retention.
CRM Migration Project
Sharks Investment Group (2023) | CRM: uTip → Salesforce | Role: Implementation Coordinator
- Identified limitations of existing CRM and proposed Salesforce.
- Coordinated testing, internal feedback collection, and rollout structure.
- Developed comment structure templates for team usage and aligned quality standards.
- Result: Reduced client onboarding time from 45–60 minutes to 15–30 minutes.
Event-Based Sales Campaigns
Sharks Investment Group (2022–2024) | 6 campaigns | Role: Campaign Facilitator
- Managed campaigns: Black Friday, Crypto Rally, COVID Protection Offers.
- Collaborated with design/dev teams, defined timelines, created unique sales propositions.
- Designed lead magnets (landing pages, bonuses, promotions), trained teams to pitch properly.
- Result: Campaigns consistently boosted KPIs by 10–15%.
Professional Experience
Trade Invest Group
Head of Sales | 2024–2025
- Led two sales teams (10–12 people total) and two team leads.
- Implemented team KPIs, training programs, monitored CRM use and lead pipelines.
- Left due to lack of company funding and salary delays; transitioned to PM career.
Sharks Investment Group
Head of Sales | 2022–2024
- Led cross-team initiatives, marketing campaigns, CRM and script optimization.
- Built connections between support, QA and training units.
The Solution Investment Group
Sales Team Lead | 2021–2022
- Managed team performance, controlled KPIs, mentored new employees.
KF.UA (Forza Finance)
Senior Support Manager | 2019–2021
- Progressed from Junior to Senior. Provided client support, QA assistance, internal training.
LimITless
IT Review Specialist | 2024
- Reviewed IT products and support flows; assisted users and wrote documentation.
Education
🎓 Master’s Degree in Computer Technologies (in progress)
Stepan Demianchuk International University of Economics and Humanities

🎓 Bachelor’s in Industrial Machinery Engineering
NTUU KPI (Kyiv Polytechnic Institute)

🎓 Start Course – Unit School of Business, 2020
🎓 GoIT Full Stack Developer Program (in progress)