Максим

Illiashenko Maksym
Contact Information:
Phone, Whatsapp: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Date and place of birth: September, 17,
1992; Kharkiv, UKRAINE
Location - UKRAINE

Education:
Date: September 2010 – June 2015 (5 year of studying, master)
University: Kharkiv National University, School of Computer Science,
Ukraine
Speciality: Computer systems and technologies
Degree: Computer Systems Engineer
Online and offline courses: Sigma, QATestLab, Open AI, Prometheus

Personal Profile:
Over 7 years of experience in testing web applications, microservices,
and AI models.
My responsibilities included dataset development and management,
process automation, documentation maintenance, and user manual
creation. Depending on the project, I coordinated dataset development
processes with teams from multiple countries, including Poland, Spain,
Uzbekistan, Ukraine, Romania, Czech, and more.
I closely collaborated with clients, provided support, and handled
requests. Worked on projects related to telephony, speech recognition,
regionalization, personnel management, CC soft, statistics and others.
I focus on efficiency, quality, and seamless execution in every aspect of
my work. In recent roles, I worked as a technical consultant, focused on
system architecture, AI model evaluation, and components integration.

Soft Skills:
●​ Result-oriented mindset
●​ Flexibility and adaptability
●​ Analytical thinking
●​ Attention to detail
 ●​ Problem-solving skills
●​ Self-management & independence
●​ Mentorship and leadership
●​ Continuous learning

Languages: English (Upper-Intermediate), Ukrainian (native speaker)

Global experience: Ukraine, Poland, Bulgaria, Czech, Romania, Spain,
Portugal, England, Kazakhstan, Uzbekistan, India.

Working skills:
Quality Assurance & Testing:

●​ Testing of web applications, microservices, and AI models
●​ Creation and maintenance of test documentation
●​ Client support

Project Coordination & Data Management:

●​ Dataset creation, enrichment, and quality control
●​ Data processing and analysis for AI training
●​ Experience with annotation tools and guidelines development
●​ Task planning, resource allocation, and deadline control

Client Support & Communication:

●​ Direct interaction with clients for requirement gathering and issue
resolution
●​ Providing technical support and feedback management

Documentation:

●​ Writing and maintaining technical documentation and user
manuals
●​ Creating detailed bug reports, test plans, and QA reports
Technical Proficiency:

●​ Analysis of production environments using Grafana, Kibana, and
MetaBase. Building dashboards for system health monitoring and
performance tracking.
●​ PostgreSQL, PostGIS, and OpenStreetMap tools including
Nominatim.
●​ Scripting in Python for automation, data parsing, and process
support.
●​ Applied speech-to-text and text-to-speech models for scalable
training dataset generation and validation
●​ Work with SIP, Asterisk, and related telephony protocols
●​ Experience working with networking protocols: TCP/IP, UDP, SSH,
FTP, HTTP.
●​ Proficient in Linux and Docker for backend testing, environments
deployment, logs analysis
●​ Machine Learning model training and fine-tuning
●​ Evaluation of Large Language Models, integration into production
systems

Career Background:
Technical Consultant​
Eengine | Contract | Sep 2025 – Dec 2025

●​ Deployment and configuration of an end-to-end call center system,
including telephony, backend services, and AI components
●​ Architecture validation and technical consulting for the
development team during system integration and scaling phases
●​ Training and fine-tuning machine learning models for
speech-related tasks
●​ Evaluation and testing of different types of Large Language Models
(LLMs) for production use cases
●​ Documentation of technical decisions, workflows, and best
practices for internal teams

Key Achievements:
 ●​ Reduced production rollout timeline from 6 months to 3 months by
optimizing deployment processes and system architecture
●​ Prepared the development team for independent system
maintenance and further project evolution

Online Course Instructor​
World Business Stuff | Contract | Oct 2025 – Dec 2025

●​ Delivered the online course “Basic Software Testing Course” for
entry-level QA specialists
●​ Prepared and structured lecture materials, practical assignments,
and methodological guidelines

Key Achievements:

●​ Successfully guided the entire group through the course, with
100% course completion rate
●​ All participants completed the program and received official
certificates

QA Test Engineer​
Gillie Software | Full-time | Dec 2017 – Apr 2025 | Kharkiv, Ukraine

●​ Perform testing of web applications, microservices, and AI models
●​ Create and maintain test documentation and QA reports, user
manuals
●​ Coordinate dataset development and quality control for AI training
●​ Planning tasks, allocated resources, and monitored project
deadlines

Key Achievements:

●​ Generated over 100,000 hours of data for speech recognition
services
●​ Automated process of statistics department, increased productivity
●​ Automated the part of business process
●​ Mentioned 12 different projects
University Lecturer​
V. N. Karazin Kharkiv National University | Part-time | Sep 2017 – Feb
2022 | Kharkiv, Ukraine

●​ Practise on the course "Fundamentals of Databases and
Knowledge Bases"

Key Achievements:

●​ Successfully taught 4 student groups during the course of work
●​ Supervised 3 diploma projects from development to successful
defense

Engineer​
V. N. Karazin Kharkiv National University | Full-time | Dec 2015 – Sep
2021 | Kharkiv, Ukraine

●​ Access control system management
●​ Maintenance of hardware and software
●​ Data monitoring and management
●​ Surveillance system maintenance and management

Key Achievements:

●​ Implemented the GeoVision surveillance and access control
system across the university campus