Володимир

Contact
[відкрити контакти](див. вище в блоці «контактна інформація»)
Volodymyr Veiko
Senior QA Engineer Lead at Forte Group
[відкрити контакти](див. вище в блоці «контактна інформація») Ukraine
veiko-781164150 (LinkedIn)

Summary
Top Skills
Solid Understanding of QA Testing SUMMARY OF QUALIFICATIONS
Environments - Results-driven software Quality Assurance Engineer with an
Research and Analyze Product extensive knowledge in manual software testing methodologies and
Features Being Tested
approaches specializing in test design and quality assurance of
Identify, Isolate and Track Bugs
Throughout Testing cost-effective enterprise level application systems, web solutions,
and mobile applications that exceed client's defined business
Certifications requirements and expectations
ICAgile Certified Professional - Strong expertise in all phases of SDLC and software test
ICAgile Certified Professional - Agile management: defining requirements, planning testing process,
Project and Delivery Management executing black and white box, informal and formal, analyzing and
ICAgile Certified Professional - Agile reporting issues, discrepancies and results
Team Facilitation
- Proficient in delivery of regular progress, status, defect, projected
ICAgile Certified Professional -
Delivery at Scale and actual execution, risk assessment and impact reports to the
members of management and project team
- Responsible for troubleshooting across entire software product
range. Software problems detection and its short terms solution
- Excellent communication and interpersonal skills, ability to work
independently as well as part of an integrated team
- Strong analytical and problem solving skills and the ability to move
easily between varied tasks

TECHNICAL SKILLS
Architecture: Client/Server, Web Server/Application
Databases: MS Access, MySQL
Languages: Java, SQL, HTML, CSS
Project Management Tools: Slack, Miro, Confluence, MS Word, MS
PowerPoint, MS Excel, Google docs
SD Methodologies: Waterfall, Agile, Scrum, Spiral, V-model,
Prototyping, Dual Vee
Testing Documentation: Software requirement specification, use
cases, user stories, test cases, checklist, bug reports, day/week -
reports, test summary reports
Tracking Tools: Jira

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PROFESSIONAL EXPERIENCE
May 2017 – till now Forte Group Ternopil, UA/Chicago, IL
QA Engineer

Environment: Windows 7/8.1/10, HP Application Lifecycle
Management, QTest, JIRA Bug Tracking System, Confluence,
Banner Database by Oracle, Microsoft Dynamics AX, OpenBravo
PCV2, Microsoft Access/Excel/Word 2013, Salesforce, Totara,
Google Docs, Eclipse, IntelliJ IDEA, MySQL Workbench, VMware,
JMeter, Azure DevOps, AWS, New Relic, Auth0, BrowserStack

Experience
Forte Group
8 years 2 months

Senior QA Engineer
May 2023 - Present (2 years 4 months)
Key responsibilities:
- Provide comprehensive manual testing support across multiple product
domain teams, ensuring high-quality deliverables and alignment with project
requirements
- Collaborate with development teams to test and validate applications,
including web platforms, Salesforce solutions, and ETL processes, identifying
and resolving critical defects
- Lead QA efforts for Totara-based systems integrated with web components,
delivering seamless functionality tailored to business needs
- Conduct thorough testing of CMS-driven websites, ensuring optimized
performance, accessibility, and content accuracy
- Oversee end-to-end manual testing for mobile applications, ensuring
usability, functionality, and cross-platform consistency
- Coordinate with cross-functional teams to align testing strategies with
evolving project priorities and timelines
- Continuously improve testing documentation, creating clear and reusable test
cases, plans, and reports to streamline processes across domains

Senior QA Engineer Lead
April 2021 - May 2023 (2 years 2 months)
Ternopil, Ukraine

Key responsibilities:
- Improve the quality and test capability of non-production environments
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- Set and maintain the reporting process, including capacity and time-tracking
metrics
- Set the onboarding and transition processes
- Set up knowledge library in Confluence
- Increase the efficiency and transparency of the self-education process in
terms of developing hard/soft skills of the QA team
- Set up cross-training process
- Conduct workshops for internal employees

Lead QA Engineer
July 2018 - April 2021 (2 years 10 months)
Ternopil Region, Ukraine

Key responsibilities:
- Work in agile mode with the cross-functional teams to ensure quality
throughout the software development lifecycle
- Participate in the process of planning of the iterations for delivering new
product features
- Review functional specifications to ensure business and architectural
requirements are testable, clarifying requirements with in-house stakeholders,
creating additional requirements, when necessary
- Develop and execute test plans, analyze the needs and estimate the effort to
test a specific functionality, develop testing scope and approach
- Design functional test cases that verify requirements and validate
functionalities;
- Develop and maintain the library of test scenarios and how-to instructions in
Confluence
- Provide functional, integration, regression testing, testing webservices via
Postman, Testing HTML layout in different browsers and mobile devices via
Browser Stack
- Execute test cases and performed hands-on manual software testing for
system releases via qTest
- Report various bugs with different severity using JIRA Bug tracking system
- Analyze test results and collaborate with developers to improve the quality
of deliverables and ensure that business needs are met, to perform bug fixes/
improvements
- Perform root cause analysis of abnormalities/issues and suggest corrective
actions
- Customer issues reproduction and investigation, participate in the analysis for
the incident resolution
- Document all test results in reports in Confluence

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- Demonstrate implemented features to client
- Generate the scheduled reports and provide test execution metrics to the
teams and management, as appropriate
- QA process bottlenecks investigation
- QA team coordination
- Heavily involved in mentoring junior QA team members

Software QA Engineer
July 2017 - June 2018 (1 year)
Key Responsibilities:
-Analyze design docs and requirements to define test cases
- Implement test case design techniques to define positive and negative cases
- Create and maintain well-structured test cases (ALM)
- Prioritize and identify regression and smoke test cases
- Estimate execution time of testing activities
- Execute manual testing of new features of web applications: functional,
cross-browser, UI (responsive design), perform exploratory testing
- Document and maintain defect reports in Jira
- Report to QA Lead about results of tests execution
- Identify and propose ideas to improve testing process

Education
Ternopil National Economic University
Master's degree, International Business · (2009 - 2014)

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