Софія

Sofiia Skrebkova
Business Assistant | Project Manager | Marketing Operations
Location: Dnipro, Ukraine (open to remote / worldwide)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: @sskrebkova42

WORK EXPERIENCE
3+ years supporting founders and teams in operations, project coordination and marketing.

01/07/2025 – Current | Remote, Ukraine
Project Manager
Meta Ads Agency “OverThink”
Ensured smooth collaboration between clients and agency departments, coordinating communication and project
requirements.
• Monitored deadlines, quality of deliverables and team workload, setting priorities across projects
• Presented strategies and reports to stakeholders, pitched ideas and prepared commercial proposals, including
upsell and cross-sell offers
• Contributed to developing marketing hypotheses to improve campaign performance
Key achievements:
• Maintained an 85–90% monthly client contract renewal rate through upselling and cross-selling additional services
• Optimised the CEO’s operational workload by developing an automated dashboard
20/09/2025 – 15/01/2026
Marketing Operations Manager
Online Speech School
Built stable marketing and sales processes to ensure consistent lead generation and client retention.
• Managed advertising budgets
• Tested marketing hypotheses with the Media Buyer and reported results to the school owner
• Led social media content production
• Conducted qualitative audience research to refine the school’s offers
Key achievements:
• Turned paid ads, the school’s main sales channel, from loss to profit within one quarter: ROI grew from −14% to
+10%
• Developed social media positioning and a targeted ad creative strategy that delivered high-converting creatives
• Identified inefficiencies in the Sales Department and redesigned sales scripts
• Implemented a task management system across departments
02/02/2025 – 30/06/2025
HR Assistant
KSE University
Supported the university’s hiring process.
• Sourced candidates, scheduled and conducted interviews
• Prepared presentations, reports and documentation
• Edited copy for the website, newsletters, presentations and brochures
• Edited English translations of YouTube interviews with a Nobel Prize laureate and a Harvard University professor
to maintain the university’s brand voice
Key achievements:
• Completed hiring and onboarding of 3 new team members
01/04/2023 – 01/08/2024
Personal & Business Assistant
Online Educational Product
Supported the founder of an educational business in the beauty niche with both personal tasks and business
operations.

• Managed the founder’s schedule, personal tasks and priorities
• Coordinated a team of partners and contractors (12 people)
• Maintained collaborations with 35 beauty influencers and key opinion leaders
• Oversaw sales, customer support and course operations
• Prepared briefs for the SMM team and conducted market research
• Organised founder’s shootings and trips
Key achievements:
• Managed the successful launch of 4 courses
• Initiated and launched a new educational product in a new niche, funded by reinvested revenue from previous
courses
01/11/2022 – Current
Copywriter and SMM Manager
Freelance
Handled specific parts of content production for personal brands and businesses.
• Built omnichannel SMM strategies, automated funnels and content plans
• Crafted brand positioning and tone of voice
• Wrote video scripts, slogans, warm-up campaigns, storytelling and posts
• Designed social media visuals
• Edited videos
Key achievements:
• Improved audience engagement across 10+ accounts
• Gained social media marketing experience across diverse industries: medicine, real estate development, beauty,
ed-tech, HoReCa, recruitment, B2B, dance, marketing info products and personal blogs

EDUCATION
V. N. Karazin Kharkiv National University
Foreign Philology. Translation from English and Spanish
Additional courses:
• Fractal — Business Assistant (in progress)
• Genius — Digital Marketing
• Prometheus — Basics of Project Management
• Prometheus — From Beginner to Expert in AI
• Nisha — Paid Traffic & Media Buying
• Ninja School — Creative Copywriting
• Litosvita — Text Editing

LANGUAGE SKILLS
• Mother tongues: Ukrainian, Russian
• English: B2
• Spanish: A2
• Polish: A2

SKILLS
• Operations: teams and contractors coordination, stakeholder communication, organising events, shootings and
business trips, reports and documentation
• Marketing: social media and paid advertising strategy, budget management, market and offer research, customer
journey mapping (CJM) and target audience research, sales funnel and social media positioning development,
A/B testing, content production, copywriting
• AI proficiency: Cloud-based tool development, integrations (APIs & business tools), workflow automation,
transcripting, prompt engineering, AI-powered spreadsheets, ChatGPT, Gemini, Grok

• Digital skills: Google Workspace, Microsoft Office, Notion, CRM, Jira, Trello, Meta Ads, Figma, Canva, CupCat

• Soft skills: proactive and driven attitude, attention to detail, multitasking, willingness to learn, strong analytical
and problem-solving abilities