Юлія

PERSONAL PROFILE
Name: Yuliya Isenko (Borysenko)
Nationality: Ukrainian
Place of residence: Kyiv, Kharkiv (Ukraine)
Languages: Ukrainian (Native), English (Business Fluent)
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EMPLOYMENT HISTORY
ENGLISH TEACHER (2018-Present)

July 2021-Present, Self-employed English Tutor (Business and General English
▪ One-on-one online sessions with private adult learners of different backgrounds, professions, ages,
and levels of English (online);
▪ Corporate group lessons for adult professionals (online).

Oct 2019-July 2021, Financial Business English school, Kyiv
▪ Corporate group lessons for adult professionals (on sight and online).

Oct 2018 – Sep 2019, PrimeTime Linguistic Centre, Kramatorsk, Ukraine
▪ Individual and group classes for adults (Beginner, Elementary, Pre-Intermediate, groups max 5
people) (on sight);
▪ Individual classes for teenagers (Pre-Intermediate, Intermediate) (on sight).

Jan 2018 – Sep 2019, Sabbatical, self-sponsored time off to relocate back to Ukraine, to spend quality
time with family, travel and study in order to change profession.

INSURANCE&REINSURANCE PROFESSIONAL (2010-2017)

Aug 2011 – Dec 2017, Malakut Insurance Brokers, Dubai, UAE

Multinational Accounts Manager for Property & Engineering Reinsurance
(Mar 2012 – Dec 2017)
▪ Arranging insurance/reinsurance cover as per the client’s requirements;
▪ Requesting underwriting information from the clients, checking provided information, reviewing survey
reports;
▪ Arranging survey studies by external survey agencies or in-house engineers at insurance companies;
▪ Site visits to the premises (factories, plants, hangars, warehouses);
▪ Negotiating with the local and international insurance/reinsurance markets;
▪ Solving urgent matters such as the changes in the cover, premium payment delays, change of the risk
carrier;
▪ Providing claim settlement assistance;
▪ Maintaining relationships with existing clients and cover providers;
▪ Developing new contacts;
▪ Managing and maintaining day to day relationships with existing contacts;
▪ Supervising performance and duties of the technical broker;
▪ Reviewing the contract wordings for successful deals;
▪ Producing the monthly results report for the divisional managing director;
▪ Participating in market visits, conferences and other networking events locally in the UAE and
internationally (Mauritius, Kazakhstan, Azerbaijan, Kuwait, Oman, Cyprus, UK);
▪ Assisting the managing director in arranging schedule of meetings during conferences, requesting
meetings with conference participants;
▪ Involved in organizing internal company events and professional networking events;
▪ Main experience: property and engineering insurance/reinsurance;
▪ General experience: liability insurance, cargo insurance, trade credit insurance, treaty reinsurance.
Assistant to Managing Director, Property & Casualty Division
(Aug 2011 – Mar 2012)
▪ First full time hire for the newly appointed managing director for the non-Aviation business;
▪ Providing day to day office based support to the managing director for all aspects of the business;
 ▪ Assisting managing director in establishing internal procedures of the newly established division;
▪ Preparing payment requests, placing slips and monthly results report for senior management;
▪ Created a file storage system for both soft and hard copies of client documents from scratch.

Nov 2010 – Jul 2011, OJSC VUSO Insurance Company, Donetsk, Ukraine

Junior expert, Sales Monitoring Division
(full time whilst studying for Masters Degree)
▪ Consolidating monthly reports from retail branches;
▪ Updating tasks for retail branches through the CRM system;
▪ Preparing presentations for quarterly management meetings;
▪ Issuing comprehensive motor insurance policies.

Jun 2009 – Jul 2009, PJSC NKMZ, Kramatorsk, Ukraine

Intern, Accounting department.

EDUCATION & QUALIFICATIONS
ENGLISH LANGUAGE

▪ TKT Module 1 (Jul 2019, Band 3);
▪ TKT Module 2 (Jul 2020, Band 3);
▪ IELTS General training (Sep 2018, Overall Band Score 7, CEFR Level C1);
▪ BEC Vantage (May 2008, Grade C);
▪ Grade Education Conference 2019.

INSURANCE&REINSURANCE

Chartered Insurance Institute, UK

▪ May 2014 CII Level 3 Certificate in Insurance (by examination);
▪ Nov 2013 One week group course at Chartered Insurance Institute, London, United Kingdom Property
and Business Interruption.

Training Courses

▪ Sept 2014 Trust Re, Limassol, Cyprus
▪ Property Underwriting (Individual in-house training. Tutors: Sinisa Lovrincevic, Hasan Tabaja);
▪ Oct 2013 Gulf Re, DIFC, Dubai, UAE
▪ Workshop for brokers - Aluminium Industry Production Process;
▪ Oct 2013 Gulf Re, DIFC, Dubai, UAE
▪ Workshop for brokers - Risk Management;
▪ Oct 2013 Dean Williams Executive Coach Limited, Dubai, UAE
▪ Sales Performance, 2 days (internal group training);
▪ Jul 2013 Dean Williams Executive Coach Limited, Dubai, UAE
▪ Managing Yourself and Others (internal group training).

Donetsk National University, Ukraine

Jul 2011 Master of Science in Finance:
▪ Final research paper “Comparison of the existing international rating agencies in insurance industry
and analyzing the specialty of the assessing and rating process in Ukrainian insurance market based
on the financial results assessment of OJSC VUSO Insurance Company”;

Jun 2010 Bachelor of Science in Finance
▪ Placed in the top 25 at the final of s CIS wide student competition in insurance, Kiev, Ukraine.
Subsequently awarded a Scholarship for the Master’s program as a reward for high achievement
(amongst the top 5 students from the BSc. Finance, Donetsk National University entrants).