Ольга

OLHA
MAKARENKO
Senior HRM /
Business Partner

CONTACT ABOUT ME
[відкрити контакти](див. вище в блоці «контактна інформація») Throughout my career I have successfully built HR processes from
scratch, including recruitment, onboarding, employee relations
[відкрити контакти](див. вище в блоці «контактна інформація») management, performance management, training and development,
LinkedIn compensation and benefits, HR analytics, as well as processed description
and documentation.
makarenko.o_strategy

Split, Croatia

EXPERIENCE
EDUCATION
Head of HR, PioGroup Software 2022 – 2024
Kharkiv State Academy of Culture
Master’s Degree in Information Developed and implemented HR strategy aligned with business objectives.
Management Led full-cycle talent management processes: recruitment, onboarding,
development, and retention.
Designed and optimized HR policies, procedures, and internal

SKILLS communications.
Built and maintained a strong employer brand and corporate culture.
People Management Provided strategic HR consulting to leadership and supported organizational
growth and transformation.
Motivation & Retention
HR Policies & Procedures HR Manager, PioGroup Software 2018 - 2022
Leadership Handled end-to-end recruitment and onboarding processes for technical
Problem-solving and non-technical roles.
Supported employee adaptation and engagement through regular feedback.
Strategic Thinking
Assisted in the development and delivery of HR initiatives and employee
HR Analytics
events.
Operational Efficiency Provided day-to-day HR support to employees and managers, resolving

Critical Thinking operational HR issues.

HR Budgeting
Office Manager, PioGroup Software 2017- 2018

Administrative support for the office and team.
LANGUAGE Organization of internal communications and events.

English - B1 Owner of a private pastry studio, HoneyCake 2014 - 2017

Ukrainian - Native, Produced custom-designed cakes and cookies to order.
Professional (C2) Created and promoted a personal brand on the market.
Croation - A2
PROFESSIONAL KEY ACHIEVEMENTS:
DEVELOPMENT
Built all HR processes from scratch in the company with 60+ employes.
2025 — Business Strategy Conducted HR audits and optimizig processes, resulting in reduced HR-related
Consulting Mastery: Mini MBA expenses.
Course by John Colley Owned and led the full-cycle development of an internal HR system with a
cross-functional team, from specifications and process logic to testing and
delivery.
2023–2024 — Coaching &
Designed and launched an employee rewards system to enhance engagement,
mentorship by Anna-Maria Sabov
foster motivation, and participation in company processes.
and Viktoriya Musiyachenko eNPS — 68.8%

2022 — “You Are the Pilot of Your
New Life”, personal development
course by Anna Nazarenko;
coaching sessions with therapist
EXPERIENCE
HR PROCESSES:
2021 — Employer Brand Strategy 2.0 Development and implementation of HR strategy, conducting 1:1 meetings,
by Jay Bernhardt;
performance reviews, creating competency matrices for both technical and non-
coaching sessions with Anna
technical specialists, building a talent pool. Establishing and optimizing
Nazarenko, Anna Golovchenko, and
operational processes, developing corporate culture, building and maintaining an
Olga Severyna;
PeopleFirst Club membership employer brand, and conducting HR audits. Organizing and overseeing
recruitment, onboarding, adaptation, employee development, and exit interview
2020 — Negotiation Club participant processes.
(Elena Lysykh); ANALYTICS & OPTIMIZATION:
“David Wins: The Discipline of Proficient in working with large volumes of data, analyzing HR metrics
Asymmetric Victory” by Adrian
(Retention, Turnover, Engagement Rate). Using HR analytics for data-driven
Slywotzky, LvBS
decision-making.

2019 — Building HR Processes,
AdvanceIT; BUSINESS SKILLS:
Gamification in HR (Pryanyky); Strong written and verbal communication, well-developed negotiation skills,
Pro-feedback workshop by Tatyana objectivity, leadership, organizational abilities. Understanding company goals and
Petruha effectively communicating them to employees.

2018 — HR Generalist Course, NEW
TEAM MANAGEMENT:
HR GENERATION (Natalia Klimova’s
School) Leading teams of 6 people, organizing team-building activities,
establishing effective communication, resolving conflicts, conducting
training sessions, and mentoring.

FLEXIBILITY & ACCOUNTABILITY:
Ability to make decisions under tight deadlines, critical thinking, and
adaptability. Skilled in planning, prioritizing, and remaining productive in
a multitasking environment. Easily connect with people, quickly adapt to
new conditions, and get involved in work. Responsible, systematic, and
always ready to take ownership of results.