Дар'я

DARIA DUBOVYK
Transactions/Operations Specialist
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Sumy, Ukraine

ABOUT ME
Operations and transactions specialist with 5+ years of experience supporting high-volume,
remote workflows across real estate, payments, and customer operations. Strong
background in transaction coordination, document reconciliation, system accuracy, and
cross-team collaboration. Tech-savvy and process-driven, with hands-on experience
working with CRM platforms, financial tools, and ticketing systems in fast-paced
environments.

PROFESSIONAL EXPERIENCE
Pharmbills | October 2025 – January 2026
Accounts Payable Specialist
Managed end-to-end invoice processing, including verification, approval, and payment
tracking.
Maintained strong vendor relationships by resolving discrepancies efficiently.
Performed account reconciliations to ensure accuracy and financial clarity.
Monitored expenses to ensure adherence to budgets and internal policies.
Supported internal and external audits through accurate and well-organized
documentation.

Helpware | August 2020 – August 2025
Transactions Specialist
Managed end-to-end real estate transaction workflows in a fully remote environment
using virtual transaction management platforms.
Coordinated, reviewed, and reconciled CDA and settlement documents across multiple
U.S. states
Ensured data accuracy and consistency across internal systems and back-office
platforms.
Served as an operational point of contact for agents, supporting payments, commission
disbursements, and issue resolution.
Partnered closely with accounting teams to reconcile financial documents and incoming
payments.
Identified, tracked, and recorded payments to ensure timely and accurate transaction
settlements.
Coordinated with external vendors and lead-generation partners to resolve billing and
payment discrepancies.
Submitted and tracked Jira / YouTrack tickets to report platform issues and support
system improvements.
DHL Express | August 2017 – August 2020
Senior Service Points Advisor
Coordinated workflows and documentation
Handled agent requests and customer complaints
Supported customers via phone and email
Managed shipping and customs documentation
Consulted on clearance procedures
Prepared regular reports

Foxtrot | November 2015 – July 2017
Content Writer
Wrote and edited articles for the website
Managed and improved website content
Edited photos and prepared webpage layouts

EDUCATION
Ukrainian Academy of Banking of the National Bank of Ukraine| 2010-2016
M.S. International Economics

LANGUAGES
English – upper-intermediate (B2)
Ukrainian – native

SKILLS
Technical Skills Core Strengths
Google Workspace, Microsoft Office / Transaction and operations coordination
Microsoft 365 Payments and document reconciliation
Microsoft Dynamics, Metabase Process optimization and system accuracy
Stripe, Tipalti Cross-team collaboration
Jira, YouTrack, Zendesk High attention to detail
CRM and transaction management Reliable, proactive, and service-focused
platforms