Александра

Oleksandra Dragunova, CV

Contact Profile
Odesa, Ukraine UI/UX Designer with hands-on freelance experience and a strong foundation in user-centered design. Actively
[відкрити контакти](див. вище в блоці «контактна інформація») deepening my skills and committed to growing professionally in the IT field. I bring structure, curiosity, and a sense of
visual clarity to every project, with a clear goal to build meaningful digital experiences and work full-time in product
[відкрити контакти](див. вище в блоці «контактна інформація») design.
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Behance

Hard skills Project Experience
Auto Layout
Design Systems Website FlowFund — AI-powered funding platform for
Wireframing eCommerce
Prototyping Developed a fintech funding platform concept for eCommerce brands, enabling businesses to access flexible capital
User Flows advances. Designed a modern dashboard to visualize revenue, funding usage, and repayment metrics.
UX
Tools Analyzed top fintech platforms to identify user needs and UX patterns.
Figma
Created key personas to define goals and pain points.
Photoshop
Structured site content and navigation for clarity.
Notion
Designed intuitive flows to support task-based navigation.
Loom
Built low-fidelity wireframes and interactive prototypes to test core logic.

Languages UI

Designed 3 visual directions to explore style options.

English B1 Collected UI references by section to define final visual tone.

Created multiple design versions for the first two blocks to help the client choose direction.

Designed a clean, modern, and stylish homepage based on the chosen concept.

Design System & Structuring

Used both primitive and semantic color styles for flexibility and clarity.

Applied semantic and primitive typography to structure text consistently across the UI.

Created reusable components with variants to cover all UI states.

Optimized components and layouts for scalability and efficiency.

Mobile

Adapted all key screens for mobile using responsive design principles to ensure smooth user experience on different
devices.

Tools: Figma, Midjourney, Photoshop, Notion

Elteach
Developed a concept for an educational test platform focused on improving user experience for taking and managing
online tests.
UX

Analyzed competitors to evaluate structure, functionality, and user expectations in similar platforms.

Created detailed personas to define needs, frustrations, and user goals.

User Flow:

Designed task-based flows for three key user types:
Teacher: test creation, student tracking, performance insights

Student: onboarding, test-taking experience, result viewing
Admin: platform management, user control, data overview

Built a clear structure of the platform to support intuitive navigation.

Created low-fidelity wireframe of the homepage to outline key sections and structure.

UI

Collected visual references to define direction and tone for the UI.

Oleksandra Dragunova, CV 1
 Developed a clean and functional interface with attention to usability and clarity.

System Design & Consistency

Created consistent color and typography styles to unify the visual language across the platform.

Built a scalable UI kit with reusable components and variants to speed up development and maintain visual
consistency.

Ensured components covered all necessary states and interactions for smooth integration.

Tools: Figma, Midjourney

Work Experience

Operations & Customer Support Team Lead
Alphacosta LLC

May 2024 - Present

Manage daily operations and ensure balanced task distribution across departments.

Lead weekly meetings to plan tasks and priorities.

Handle emergency cases and provide solutions under pressure.

Monitor port terminal balances and create clear reporting systems.

Track and report port forwarding expenses to optimize costs.

Develop and implement process improvements (e.g. updated templates to speed up work).

Train and onboard new employees for both teams.

Oversee team motivation and create a positive working environment.

By creating the Operational Department, I helped offload a large portion of routine tasks from the Customer Support
team. Due to heavy workload, they were unable to maintain proper service quality — this structural change
significantly improved efficiency and allowed the team to better focus on client communication.

Customer Support Manager

Tanit Group LLC

November 2022- November 2023

Coordinated full import/export delivery process from booking to final destination.

Placed bookings with shipping lines or agents; updated shipment data in 1C system.

Agreed transport documents (e.g. bills of lading) with clients before vessel departure.

Arranged cargo insurance and monitored container movement across all stages.

Requested releases and submitted VGM and shipping instructions.

Planned local transport with logistics team.

Tracked demurrage/detention deadlines and provided proactive client updates.

Ensured clear and timely communication with clients on all shipment steps.

Education
Design Comedy

May 2025 - August 2025

GoIT UI/UX Design

Apr 2023 - Nov 2023

Odessa National Maritime University
2011 - Nov 2015
Bachelor

Transport technologies and systems

Oleksandra Dragunova, CV 2