Анастасія

DOLOBAN ANASTASIA

CONTACT PROFILE
I am open to new opportunities and challenges. I love reading books,
[відкрити контакти](див. вище в блоці «контактна інформація») they inspire me and expand my horizons. Furthermore, I have a high

[відкрити контакти](див. вище в блоці «контактна інформація») level of emotional intelligence. I always try to see the beauty around
me. I pay attention to details and always strive for the best results.
Kyiv, Ukraine
Always ready to help and support others, it gives me real pleasure.

SOFT SKILLS WORK EXPERIENCE
EXECUTIVE ASSISTANT AT A SPANISH LANGUAGE SCHOOL
Time management
Academia Palmeras , Cadiz
Independence
September 2023 -
Emotional intelligence
Organizing class schedules, coordinating classes with teachers and
Multitasking skills
students, maintaining documentation.
Ability to work in a team
Responding to customer inquiries about courses, helping
Healthy perfectionism customers choose the right course or program, resolving problems
Computer literacy with instructors or course materials.
Communication skills Promote the school through social media, develop promotional
materials, and conduct promotions to attract new students.
Hiring teachers, providing teachers with the necessary materials
for conducting classes.
HARD SKILLS Helping students and teachers with technical issues such as
software installation, video conferencing, etc.
Windows OS
Keeping a log of learners' progress, ensuring that they have access
CRM platforms
to the necessary materials and resources to be successful in their
Website administration language learning.
Project management Collaborating with teachers and other professionals to
Adobe Photoshop continuously improve teaching methods and materials.

Canva Monitoring the school's budget, invoicing clients, and resolving
financial issues.
Problem solving
Evaluating the quality of courses and classes, receiving feedback
from students and teachers, and taking steps to improve the
quality of learning.
EDUCATION HEAD OF WEBSITE ADMINISTRATION

Bellwooddoors, Kyiv
MASTER
(Construction, architecture, interior design)
Borys Grinchenko Kyiv University
December 2019 — May 2021
2017 - 2019
Add new products, images, and door descriptions to the website.
Master's degree in preschool education.
Professional qualification: "Quality Updating and editing existing content, including prices, features,
system manager in preschool education" and promotions.
Solving technical problems related to the website's functionality.
BACHELOR
Identify and fix bugs, and work with developers to solve more
Borys Grinchenko Kyiv University
complex technical issues.
2013 - 2017
Tracking sales analytics and user behavior on the website. Identify
Preschool education. Teacher of
possible optimization points to increase conversions and improve
preschool children. English teacher
customer experience.
Responding to customer inquiries via email, online chat, or phone.
Resolving issues related to ordering, delivery, payment, and other
aspects of the purchase.
CERTIFICATES Monitor competitors' activities, analyze their strategies and
PROMETHEUS innovations. Implement your own improvements based on the
2019 information received.
Digital communications in the
Generate regular reports on sales, traffic, and other website
in the global space
performance metrics. Analyze data to identify trends and
PROMETHEUS opportunities for business growth.
2018
The basics of information security PERSONAL ASSISTANT OF THE CEO
AMERICAN HEART Relief LTD, Kyiv (Real estate)
ASSOCIATION September 2018 — October 2019
2017 receiving and checking the correctness of the prepared draft
Basic Life Support
documents submitted to the head for signature, editing them;
accepting incoming mail, passing it to the manager for
consideration and further transferring it, in accordance with the
LANGUAGE decision, to structural units or specific executives for use in the
SKILLS work process and preparation of responses;
Ukrainian receiving and transmitting messages using comfortable
English communication channels (e-mail, etc.);
Spanish
fulfillment of personal assignments;
accompanying the manager at meetings and on trips.

ENGLISH-SPEAKING TUTOR
"LeapKids", Kyiv
July 2017 - July 2018
I have gained invaluable experience in this company over a long
period of time. I developed as a person, discovered new facets in
myself. I improved my English while working with children and
learned the profession of an English-speaking educator, which
allowed me to understand what I want to do in the future.