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SVITLANA
https://github.com/kovichka-s
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KOVICHKA
Over 10 years of experience working with operational processes:
analyzing workflows, implementing structured improvements, and
delivering them to defined outcomes. I apply systems thinking, quickly
immerse myself in company operations, and identify solutions that
simplify processes while reducing unnecessary time and resource costs.
In my work, I leverage Artificial Intelligence tools and no-code automation
Work
Style to address key business challenges. I perform effectively in environments
with clear goals, defined responsibilities, and a culture of trust

Essentialist: Focus on the main things,
cutting out the unnecessary. Strive for EXPERIENCE
simplicity and absolute clarity in
everything I work with — from
documentation to strategy. Supply Chain and Foreign Economic Activity
Polymath: Naturally combine different
Management
areas of activity. Quickly immerse
myself in new fields and find systemic
connections between processes that
often go unnoticed. ​LLC "Biko" (PPE manufacturing), LLC "Inter-Lis"
Ambivert: Equally effective in (wood processing) • 2018 – 2025
autonomous work and in interaction
with people. Flexibly choose
Conducted negotiations with international
communication format depending on
the task, maintaining a balance suppliers and carriers, concluding long-term
between focus and teamwork. contracts, agreeing on delivery terms and
Quality Hedonist: Focused on high resolving claims.
quality in everything: from adopted
Supervised the full cycle of transportation
decisions and built processes to
professional environment. from loading to delivery by all main types of
transport (road, container, multimodal,
oversized, postal, and express services).
Managed own fleet, scaled operational
processes in accordance with the rapid
TOOLS AND APPROACHES growth of production volumes.
Result: Transformed foreign economic and
logistics processes into a more predictable and
AI and automation manageable mode: simplified complex
ChatGPT, Claude, Gemini, operational nodes, automated them, and
Copilot, Perplexity,
mitigated operational risks, minimizing errors
NotebookLM, Leonardo,
Gamma, HeyGen, Suno, Otter, and potential financial losses
Canva, Make, n8n, Flowise,
GitHub
Business systems
1С, Bitrix24, M.E.Doc, Google
Workspace, Power BI, Notion,
Miro, Zoom, Slack, Jira page 1
 page 2
EDUCATION AND
CERTIFICATION

Specialist, DUEP EXPERIENCE
Economic Cybernetics —
(System Thinking and Analytics) Procurement Management and
2001–2006 Category Management

LLC "Construction Company Domovoy" • 2018
Professional Certifications: Launched new product categories from
Lean Six Sigma — Yellow Belt scratch: from market research to full
Agile: Scrum, Kanban implementation.
Business Analytics Ensured significant expansion of the
assortment, which led to the opening of
LLM-models: AI tools for
new departments and a significant
automation
increase in sales
Grant Management, Grant Writing, Result: Significantly expanded the associated
Crowdfunding, Fundraising assortment, which led to an additional flow of
buyers and increased the convenience of the
CPC Transport Manager
store for family clients
Accounting
Leadership and Sales Management

LLC "GARNIKA" (manufacturing of metal-plastic
and aluminum structures) • 2015 – 2017
Ukrainian:
Native
English: Led a team responsible for calculating
order costs and processing customer
LANGUAGES C1 (Written)
B1 (Spoken) claims.
Polish: Developed and implemented a system
A1 (Beginner) for onboarding and adapting new
employees, creating comprehensive
technical documentation and training
materials.
Implemented system analysis and
Early experience: prevention mechanisms that cut the
Cross-functional roles number of operational errors.
Result: Built a manageable team:
LLC "Shkir-Agro", PJSC "KVBZ" combined training, clear rules, and the
and others application of the Poka-Yoke approach,
2006 – 2017 which significantly reduced the number of
Experience in economic analysis, claims and financial losses of the company
FEA, sales and administration of
e-commerce

Mobility driver's license A, A1, B