Eric

Nsude Eric Kamsiyochukwu
Sales Manager/ Customer service
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Profile
Result-driven sales and customer support professional with a proven track record of converting leads, increasing
revenue, and improving client retention. Skilled in consultative selling, onboarding, and relationship management,
with experience in CRM systems. Proactive, client-focused, and committed to exceeding targets and delivering
value.

Education
2019 – 2024 B.Engr
University of Nigeria

Professional Experience

12/2024 – 10/2025 Sales rep/customer support
VoltPlus
Handled 50+ client inquiries per month, converting prospects into scheduled wiring and
installation services
Collaborated with technicians and team members to ensure timely, high-quality service
delivery
Provided end-to-end support, addressing client questions, technical concerns, and
service follow-ups

01/2023 – 10/2024 Sales manager
Mincent&co
Managed inbound calls and onboarding.
Onboarded 20+ clients monthly leading to 20% increase in repeat purchases.
Tracked progress with Google Sheets.
Managed appointment set-ups and follow-ups

02/2021 – 12/2022 Sales manager
NexWorld
Managed the full sales cycle from inbound inquiry to deal closure, consistently achieving
monthly revenue and performance KPIs.
Closed high-intent leads via phone, chat, and email.
Built strong client relationships through consultative selling and objection handling.
Maintained and optimized CRM pipeline to improve conversion rates.

Skills
Conflict Resolution Time management

Effective Communication and listening skills CRM
Excel, Google sheets and MS Word Negotiation skills and efficiency

Languages
English