Олена

Olena Ralyk
Kyiv, Ukraine |[відкрити контакти](див. вище в блоці «контактна інформація»)| [відкрити контакти](див. вище в блоці «контактна інформація»)

About Me
I am a customer-oriented Project Manager with 3 years of experience in
software development and 1 year in retail. I`ve been involved in all project
processes like presale, requirement gathering, conducting discovery sessions,
wireframing /design, development, testing, project closure and maintenance.

My team never hesitates to suggest solutions and trusts me completely. They
miss working together when projects are completed. I am proud to have built a
strong reputation as a trusted and respected leader.

Recognising the rapid development of the IT industry, I am constantly learning
and studying the best practices of my colleagues. Always looking for ways to
improve processes and deliver even better results.

Soft Skills Hard Skills
● Flexibility ● Project planning, execution, and
closure
● Emotional intelligence ● Requirements gathering and analysis
● Agile and Waterfall methodologies
● Conflict resolution
● Product prototyping
● Creativity ● Roadmap development and
prioritization
● Customer focus ● Budget and Resource management

● Decision-making ● Risk management

● Cross team collaboration

● Critical thinking

Professional Experience

Operations manager, Freelance Aug 2024 – Present

Kyiv
– Automated the procurement of perishable products, achieving ~16%
savings in supply costs.
– Implemented centralized control over accounts payable: built strong
relationships with suppliers and introduced payment schedules.
– Standardized financial processes across 6 restaurants in 3 cities: introduced
a unified system for cash flow tracking and analysis, and streamlined
financial reporting.
– Optimized organizational structure: standardized job descriptions and
implemented a PDP system for key staff.
– Created a centralized knowledge base that speed up new hire integration
and improved internal communication.
– Introduced unified inventory management across all locations: integrated a
software tool, trained staff, and launched a system of material
accountability.
– Optimized product assortment based on margin analysis: removed low-
margin items, focused the team on promoting high-margin products, and
provided sales training — gross profit increased by 9%.

Project Manager, Codica Feb 2023 – Aug 2024

Kyiv
– Full-cycle project management: from requirements gathering and analysis,
participation in discovery sessions, wireframing, and presale to release and
support transition.
– Formed and managed cross-functional teams, ensuring effective
collaboration and
interaction between teams to achieve project goals.
– Conducted user research, tested hypotheses, and analyzed target
audience needs, gained deep understanding of user scenarios and needs
to develop products tailored to customers.
– Developed detailed and up-to-date project documentation, including
functional and technical specifications and reports.
– Identified and eliminated project process weaknesses to enhance work
efficiency in the team.
– Defined new recruiting project concepts and features, responding promptly
to the market changes and integrating AI technologies.

Project Manager, DevIT Feb 2022 – Feb 2024

Kyiv
– Organized and controlled estimation process and prepared estimation
documents.
– Created and managed project documentation, such as WBS, project
charters and requirement lists
– Participated in pre-sale
– Successfully managed risks during the project
– Successfully handled change requests
– Decomposed tasks, created roadmaps and work plans
– Accompanied the project until the date of delivery
Project Manager, GroupBWT Nov 2021 – Feb 2022

Zaporizhzhya
– Simultaneously managed up to 15 projects at various stages of
implementation, ensuring timely delivery and alignment with business
objectives.
– Successfully integrated Scrum methodology into one of the largest
healthcare projects in the U.S.
– Prepared and maintained comprehensive and structured project
documentation
– Conducted product demos and ensured smooth knowledge transfer and
handover of deliverables to clients.

Education

Kyiv National University of Trade and Economics

Sept 2021 – Dec 2022
Master`s Degree
Business Management

Kyiv National University of Trade and Economics

Sept 2016 – June 2020
Bchelor`s Degree
Management