Максим

Maksym Humanitarian Aid Services Specialist
As a case manager in the CPIMS+ program, I effectively coordinated
Halchenko the provision of assistance to vulnerable groups. I conducted
training on GBV and PSEA, raising awareness and safety among
beneficiaries and professionals.
I organized art therapy events for children and adults, as well as the
provision of targeted and humanitarian assistance. I provided social
support and individual assistance within the CP/GP clusters,
promoting quality access for affected individuals to necessary
services.
Strengths: stress resistance, communication skills, organizational
skills, and the ability to work effectively in a team. Ambitious in
[відкрити контакти](див. вище в блоці «контактна інформація»)
striving to improve social support systems and implement effective
assistance programs.
Seeking an opportunity to work in a charitable or humanitarian
[відкрити контакти](див. вище в блоці «контактна інформація»)
organization to apply experience and knowledge to improve social
well-being and support people affected by crisis situations.
Zaporizhzhia, Ukraine

SKILLS
WORK EXPERIENCE
Case Manager/Social Worker
5 years of driving
Nevo Charity Organization, Zaporizhzhia
category B vehicles.
Maintaining Key Responsibilities and Achievements:
documentation in the Organized and conducted socio-therapeutic activities for
humanitarian sector. children and adults (art therapy, clay therapy) that helped
Communication skills improve emotional state, develop interaction skills and social
Ability to interact with adaptation, and reduce anxiety.
Actively worked with children affected by the conflict, providing
colleagues and
first psychological aid, support, and stabilization of emotional
beneficiaries.
state.
Working with Microsoft
Conducted field activities in communities and children's camps,
Office programs (Word, providing integration, support, and leisure for children and
Excel). youth.
Working with Organized and conducted psychosocial support sessions for
documents and children, using play, creativity, movement, and group work as
maintaining registration tools for coping with stress and anxiety.
Implemented information and awareness sessions for the public
databases.
on social services, safety, and available assistance mechanisms.
Punctuality
Worked in coordination with local educational and social
Responsibility
structures to respond promptly to the needs of children, ensure
Stress resistance. interagency cooperation, and provide long-term support.
Maintained reporting documentation: beneficiary registration
lists, individual support cards, accounting forms, and reports for
the donor.
 As part of a mobile team, carried out visits to affected regions in the
Zaporizhzhia region, organized the provision of assistance to vulnerable groups.
Performed driver duties during mobile team visits, ensuring safe and efficient
logistics.

Additional work experience:
Worked in the CPIMS+ program: performed case management, coordinated the
process of providing assistance to vulnerable groups, and organized support for
victims.

EDUCATION AND QUALIFICATIONS
Bachelor's Degree in Public
Management and Administration
Zaporizhzhia Institute of Economics and Information Technologies, Zaporizhzhia

ADDITIONAL EDUCATION
"Prevention of Sexual Exploitation and Abuse" (PSEA)
UNHCR - The UN Refugee Agency, online
Nov. 2024 - Nov. 2024
The course covered key principles of protection against sexual exploitation and abuse
in the humanitarian sector. The training included:
Core international standards and UN policies on PSEA.
Responsibilities of organizations and staff in the protection of beneficiaries.
Mechanisms for reporting sexual exploitation and abuse and supporting victims.
Ethical principles and the importance of adhering to professional conduct when
working with vulnerable groups.
The acquired knowledge enables effective identification of risks, prevention of
violations, and promotion of a safe environment for all who receive humanitarian
assistance.

Child Protection Minimum Standards
UNHCR - The UN Refugee Agency, online
Jan. 2025 - Jan. 2025
The course covered the fundamentals of ensuring the safety and well-being of childre
in humanitarian contexts. The training included:
Basic principles of child protection and international standards of assistance.
"Identification of risks to children in crisis situations and development of measures
to minimize them.
Ethical aspects of working with children, including the principles of the best
interests of the child, confidentiality, and do no harm.
Coordination of interdisciplinary assistance and interaction between humanitarian
organizations, government structures, and communities.
The acquired knowledge enables effective application of child protection standards in
humanitarian programs and helps create a safe environment for vulnerable groups.
(Inter-Agency Minimum Standards for Gender-Based Violence in Emergencies
Programming) – GBVIMS
USAID, online
Feb 2025 - Feb 2025
Completed the online course "Inter-Agency Minimum Standards for Gender-Based
Violence in Emergencies Programming – GBVIMS." The course covered key
standards and approaches to protecting survivors of gender-based violence (GBV) in
crisis and humanitarian settings.
The training included:
Minimum standards for responding to GBV in emergency contexts.
Principles of providing assistance to survivors, including confidentiality, safety,
and accessibility of services. Strategies for preventing GBV among vulnerable
groups and methods for raising community awareness.
Coordination of intersectoral collaboration, including cooperation with medical,
social, legal, and humanitarian structures.
Through this training, I can effectively implement programs for preventing and
responding to GBV, promote the protection of the rights of survivors, and raise
awareness regarding the safety of vulnerable populations.

Case Management in Social Work
Prometheus
Aug. 2024 - Aug. 2024
As part of the internship, I completed the course "Case Management in Social Work."
The course covered the basics of organizing social support and assistance for people
with
various needs. During the training, I mastered:
Principles of case management – individualized approach, assessment of client
needs, development of an assistance plan.
Stages of working with a case – from initial assessment and action planning to
monitoring and completion of work.
Methods of coordinating assistance – interaction with institutions, services, and
organizations for comprehensive problem-solving for the client.
Communication skills with clients – establishing trust, active listening, building
motivation for change.
Documentation and ethics – record-keeping, protection of personal data,
adherence to professional standards.
Working with vulnerable groups – specific features of supporting children, the
elderly, IDPs, victims of violence or crisis events.
The acquired knowledge and skills enable me to effectively organize the process of
social support, coordinate resources, and provide comprehensive support to clients
at all stages of work.