Precious

Precious Jimoh Profile
Highly experienced as a sales manager and customer representative for about 4 years.
SALES MANAGER A motivated and self oriented professional with expertise in effectively managing,
implementing strategies to satisfy and meet the customers demands. Dedicated to
providing cost-efficient solutions and superior customer service with excellent time
Details management and ability to work with a team even under pressured circumstances.
Myru 50, Sofiivs’ka well experienced using google maps, online service providers like Zadarma, Zoiper.
Borshchahivka, 51
kiev Employment History
Ukraine
Dispatcher , Bozmanfix LLC, Bethlehem
[відкрити контакти](див. вище в блоці «контактна інформація»)
MAR 2024 — SEP 2025
[відкрити контакти](див. вище в блоці «контактна інформація»)
• Managed customer requests for appliance repair, ensuring timely service
delivery and enhancing satisfaction.
Skills • Coordinated dispatch operations, optimizing technician response times for
efficient service.
Highly proficient in English
• Developed strategies to improve service quality and swiftly resolved
Computer Skills communication issues.
• Trained team members on effective customer engagement techniques, boosting
High proficiency using Microsoft
overall performance.
Google spreadsheets • Analyzed customer feedback to identify improvement areas, leading to
salesforce increased service efficiency.

Great customer service and Logistics Manager, TransportSaver
communication skills JAN 2023 — DEC 2023

Created and maintained databases to track customer orders and deliveries.
Well experienced using Google
maps and detailed tracking of Maintained accurate records of orders, shipments, invoices, bills of lading.
loads
Developed relationships with carriers to negotiate competitive rates and service
Ability to work under pressure levels.
and great team player
Resolved customer issues or complaints in a timely manner.
Time management and great
.
organizational skills
Maintained relationship with previous customers due to the excellent and satisfactory
Domestic Freight Management
results I provided from previous shipments.
Highly experienced working in
Customer representative, GUO Transport Company Limited, Lagos
remote workspace with online
SEP 2021 — SEP 2022
service providers like Zadarma,
¢ Ensured proper documentation and prompt treatment/handling of all the customer
Zoiper
tickets inquiries.
Highly experienced in CRM
• Ensured feedback was communicated to customers within agreed and set
systems
timelines.

• Ensured high standard in all customer correspondences, engaging customers
Languages with the highest level of professionalism, ensuring error-free and well-informed
English interactions.

¢ Liaised/followed up with the relevant units to ensure requests and complaints were
Russian
treated within agreed timelines.

• Provided accurate, valid and complete information to customers.

• Resolved customer complaints via phone calls and emails.

• Managed and tracked inbound and outbound items on a daily basis.
Logistics Dispatcher, Move-it dispatch services, Abuja
APR 2020 — FEB 2021

-Monitored customer delivery schedules to ensure compliance with established
timelines

-Assisted drivers with transportation route obstacles to ensure on-time delivery of
loads or vehicles.

-Provided guidance to logistics managers to assign qualified drivers to customer
shipments

-Informed customers about delivery schedules and statuses.

Hobbies
Traveling

reading novels

visiting art galleries

Education
BSc Medicine, Sumy State University, Sumy
NOV 2012 — JUN 2018

Graduated with second class upper degree.

Business Administration, Kyiv National Economic University, Kyiv
SEP 2018 — FEB 2020

Graduated with honors

Data analysis, Coursera online program
AUG 2021 — NOV 2021

Graduated with honors and an international certificate

Biochemistry, University of Cape coast
SEP 2011 — SEP 2012

Bachelor of Medicine, Sumy State university
NOV 2012 — JUN 2018

Business Administration, Kyiv National Economic University
SEP 2018 — FEB 2020

Courses
Biochemistry
SEP 2011 — SEP 2012

Sumy State university , Bachelor of Medicine
NOV 2012 — JUN 2018

Business Administration
SEP 2018 — FEB 2020

Internships
Hospital practice, Kaduna
JUN 2016 — SEP 2016
Hospital Practice, Abuja
JUN 2017 — AUG 2017

Hospital practice and house job