Ганна

Hanna Bilenka

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SUMMARY
Certified and motivated entry-level IT Project Manager with a solid foundation in Waterfall, Agile,
Scrum and Kanban methodologies. Skilled in project scheduling, budgeting, task prioritization, risk
management and stakeholder coordination. Trained in collaborative tools including Jira, Confluence,
Trello, Asana and Miro. Experienced in team leadership, strict rule compliance, onboarding and
multicultural communication. Highly organized and eager to contribute to efficient project delivery
in dynamic IT environments.

PROJECT MANAGEMENT / HARD SKILLS: LANGUAGES
• Waterfall, Agile, Scrum, Kanban methodologies
• Jira, Confluence, Trello, Asana, Miro, Slack, • Ukrainian: Native
Microsoft Office / Google Workspace tools • English: C1 Advanced
• Project scope management and scheduling • Polish: A2 Pre-intermediate
• Task prioritization and time management • German: A2 Pre-intermediate
• Workload estimation and project budgeting • Russian: C2 Proficient
• Team building and people management
• Stakeholder coordination and risk management

SOFT SKILLS:
• Strong leadership & team coordination
• Proven problem solving and decision making abilities
in dynamic environment
• Excellent time management skills
• Highly organized, detail-oriented, motivated to learn

CERTIFICATIONS
• IT Project Management Course
| Creative&Tech PROJECTOR Online Institute | 03.2024 – 07.2024
Agile, Scrum, Kanban, Waterfall methodologies, SDLC, budgeting, scheduling, risk & stakeholder
management.
• Learn Jira with real-world examples (+Confluence) Certificate | Udemy | Aug 2025
• TEFL/TESOL 150-hour Master Course | Feb 2020

EDUCATION
• Master’s Degree in Philology (Translation; English)
 | V.O.Sukhomlynskyi Mykolaiv National University | Ukraine | 2018 –2019
• Bachelor’s Degree in Philology (Language and Literature; English, German)
| Petro Mohyla Black Sea National University | Ukraine | 2014 –2018

PROFESSIONAL EXPERIENCE
§ Flight Attendant & Onboarding Mentor | Wizz Air | Sep 2021 – May 2025 | Ukraine & Poland
Key responsibilities:
o ensure strict compliance with airline safety protocols and standard operating procedures;
o deliver crisis management and problem solving skills under high-pressure dynamic conditions;
o maintain strong team coordination and leadership skills to ensure efficient task achieving;
o onboard new joiners, provide guidance in adapting to company workflows and tools;
o present excellent time management skills in time-sensitive environment;
o sustain smooth and clear communication in multicultural environment.

§ Online English Tutor | EnglishDom Online School | Feb 2020 – Aug 2021
Key responsibilities:
o design lesson plans, track students’ progress, adapt various study materials to students’ needs;
o delivered over 2000 personalized online lessons using digital platforms and collaborative tools
(Google Docs, Miro, Slack, Zoom, Microsoft Teams);
o experienced in online facilitation of training sessions and feedback delivery;
o ensure efficient online collaboration with a diverse international client base.