Alexey

Alexey Kanak
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Summary
Enterprise application architect with extensive experience implementing technology solutions. Extensive experience in the
complete product lifecycle, from requirements gathering to final delivery of solution. Expert in salesforce implementations and
technology with direct management of application development and production support functions. Extraordinary track record in
building effective teams. Creative thinker providing application and architectural vision and analytical problem-solver possessing
the ability to complete projects under pressure and in fast-paced, time-sensitive environments. Highly motivated in researching,
learning, and applying new technologies to provide solutions to everyday business demands.

Experience

Salesforce Tech Lead
Diverzify
Apr 2024 – Oct 2025 (1 yr 7 mos)

Diverzify is a leading commercial flooring installation and related facility services provider with national reach,
servicing 49 states.

- Translated business requirements into well-architected customized solutions that best leverage the Salesforce
platform and products.
- Developed and maintained technical documentation such as solution design documents, integration diagrams,
and data models.
- Developed custom solutions and interfaces on top of the Salesforce platform using Apex, Visualforce, Lightning
Components.
- Led the testing and implementation of custom development efforts.
- Supported implementation activities and troubleshooting of system environmental issues.
- Provided ongoing code-level maintenance and support.
- Evaluated and reduced technical debt.
- Mentored junior staff and contractors.
- Performed administrative configuration, as needed.

Salesforce Consultant
Kanak LLC
May 2023 – Apr 2024 (1 yr)

- Conducted research into clients’ use of Salesforce, produced reports of findings with recommended steps and a
roadmap for Salesforce solutions.
- Collaborated with clients to create proof of concept as a means of eliciting and defining requirements.
- Reviewed existing implementations and recommended improvements to make them more.
- Designed and developed custom applications, features, and integrations within the Salesforce platform.
- Created and maintained technical documentation, including designing specifications, test plans, and user
guides.
- Ensured the quality and performance of Salesforce solutions through rigorous testing and debugging.
- Provide ongoing support and maintenance for Salesforce applications, including troubleshooting and resolving
issues.
- Worked with application development and infrastructure teams to guide realization of defined architectures.
- Engaged closely with architects across other areas – collaborate to define consistent approaches and solutions.
Senior Director of Application Development and Support
MCIC Vermont
Dec 2020 – May 2023 (2 yrs 6 mos)

MCIC Vermont (A Reciprocal Risk Retention Group) (MCIC) is a specialty insurance company which provides medical
professional and general liability insurance coverage and risk management services to its academic medical center
subscribers and their various affiliated entities, employees, and physicians.

- Led and mentored a team of Salesforce Developers, Administrators, and Business Analysts.
- Applied practical knowledge of Salesforce development practices, including Apex code, Lightning Web
Components, non-code automations, and data sharing architecture.
- Worked collaboratively with Business to define, prioritize, and manage projects that align business and IT
strategy in a multi-year strategic plan, including but not limited to prepare requirements, estimates, evaluations,
and proposals for software products.
- Delivered efficient, high-quality applications that meet business, architectural and technology requirements.
- Developed, coached, and led the various team members on how to apply best practices, tools, and
methodologies while delivering high quality business focused solutions.
- Oversaw the operations of the Application Development and Support functions to ensure they are efficient,
customer focused and are supporting the strategic goals of the organization and the needs of the business
department leaders.
- Directed and managed external vendors and consulting teams effectively to ensure accountability and
successful delivery for complex large-scale projects.
- Developed strategies for improving or leveraging systems (including removing and/or replacing ineffective
systems) while remaining in line with the enterprise architecture roadmap.
- Developed, tracked, and controlled the Technology Projects budgets including justification of the costs and
identifying the benefits.
- Developed, implemented, and provided governance for technology related policies, procedures, and best
practices.
- Ensured that direct reports understand their job responsibilities.
- Led efforts to ensure the workplace environment supports a highly motivated and effective workforce focused
on timely and quality delivery.

Principal Salesforce Solution Architect
National Grid
Jul 2020 – Dec 2020 (6 mos)

National Grid is a multinational electricity and gas utility company. Its principal activities are in the United Kingdom
(where it owns and operates electricity and natural gas transmission networks) and in the Northeastern United
States (where as well as operating transmission networks, the company is a producer and supplier of electricity and
gas).

- Ensured the integrity of solution designs from concept through implementation, balancing the architectural
concerns of projects with concerns of the enterprise.
- Provided consultation on the interpretation and application of the solution architecture.
- Provided design-related services at the blueprinting level and other phases of development.
- Guided business stakeholders to solutions that maximize National Grid investment in technology.
- Provided thought leadership on innovative technical solutions to business stakeholders.
- Identified, owned, and supported the delivery of global solutions for assigned projects.
- Communicated the solution architecture to all other relevant business functions.
- Managed salesforce development teams on major releases for Upstate New York rollout project.
Manager of Application Development Team
Rocket Software
Mar 2016 – Jul 2020 (4 yrs 5 mos)

Rocket Software is a global developer of software products that help corporations, government agencies and other
organizations reach their technology and business goals.

- Built sustainable strategic partnerships and worked collaboratively with various business functions and
technology teams.
- Managed and executed parallel projects drastically reducing backlog requirements.
- Created scalable and future looking architecture on current technology.
- Heavy engagement with quality assurance team ensuring high quality product/project delivery.
- Researched, evaluated, and introduced new prepackaged products to satisfy business needs.
- Consistently passed audit checks by adhering to governance and security policies.
- Managed vendors and offshore development teams.
- Developed and coached a highly engaged team.
- Provided technical expertise and recommendations in assessing new projects.
- Played the key role in understanding functionality, identifying risks, managing changes, and designing solutions
that are efficient, scalable, and cost-effective.
- Undertook R&D and prototyping.
- Developed coding documentation and other technical specifications for assigned projects.
- Performed code reviews and recommended improvements.
- Extensive SFDC development using Visualforce, Apex and other available tools and frameworks.
- Mentored team members. Assisted in troubleshooting technical issues.

Solutions Architect
WorldAPP
Jun 2007 – Mar 2016 (8 yrs 10 mos)

WorldApp is a Data Collection SaaS company.

- Collaborated with the sales teams and took the lead and responsibility for understanding customer
requirements.
- Translated business needs of prospects into technical requirements.
- Made gap analysis between customer requirements and existing functionality/capabilities.
- Defined the amount and scope of custom development/configuration required to satisfy customer
requirements.
- Evaluated depth of integration, solution components, implementation requirements, customization and all
professional services that can influence the final quote.
- Created high-level prototype and software solution design to cohesively integrate with existing solutions.
- Documented all technical requirements and designed technical solutions utilizing enterprise architecture
standards including documenting all solution components and configurations.
- Developed solution cost structure by identifying all potential costs including labor, software and hardware.
- Developed Proof of Concept, Wireframes and Mockups
- Interpreted business requirements of US-based customers to custom solutions for the Ukraine-based team
(Russian/Ukrainian speaking) of developers and QA analysts. Interpretation included technical requirements and
approaches, as well as direct translation of all requirements from English to Russian/Ukrainian to ensure nothing
is lost due to language barrier.
- Ensured that customer has all information they need to make WorldAPP the vendor of choice.
- Collaborated with stakeholders to optimize the internal business processes and automate using salesforce.com.
- Developed solutions on the Force.com platform using Visualforce, Apex. and other available tools.
Education
National Technical University of Ukraine “KPI”
MS, Applied Mathematics

Licenses & certifications
Salesforce Certified Platform Developer I
Veloce CPQ Certified Professional

Skills
Apex • VisualForce • Aura • LWC • SOQL • SOSL • SOAP API • REST API • Ajax Toolkit • CPQ • Experience Cloud •
Sales Cloud • Marketing Cloud • Service Cloud • Prodly • Salesforce Data Modeling, Security Model (Profiles, Roles,
Sharing Rules) • Salesforce Flows, Process Builder, Validation Rules, and Permission Sets • Salesforce DX, CI/CD
Pipelines, Copado, Gearset, AutoRABIT, Git • Salesforce Integration using REST/SOAP APIs, Platform Events, Dell
Boomi • Salesforce Reports and Dashboards for data-driven decision-making • Agile/Scrum project delivery
experience • CI/CD and automated testing exposure