Юрій

Skills

Requirements & Analysis:

Requirements elicitation

Functional & non-functional specifications

User stories & acceptance criteria

Yurii Gap analysis (as-is / to-be)

Sosnovtsev System and process analysis

Dependency mapping & impact analysis
Business Analyst
Tools & Documentation:

Jira, Confluence
Contact
Excel (advanced), Google Sheets

[відкрити контакти](див. вище в блоці «контактна інформація») BPMN, UML, ERD

[відкрити контакти](див. вище в блоці «контактна інформація») Power BI (dashboards & analytics)

Lviv, Ukraine Agile Delivery:

LinkedIn
Backlog management

Sprint planning / grooming

About Me Daily stand-ups & retrospectives

Collaboration with QA & Dev teams
Business Analyst with 5+ years of
experience translating business needs into Communication & Leadership:
clear functional and non-functional
requirements, creating structured user Stakeholder alignment
stories and acceptance criteria, and
supporting development teams in Agile Workshop facilitation
environments. Strong in gap analysis (as-is
/ to-be), stakeholder communication, and Requirements clarification
system thinking. Experienced with Jira,
Presentation & reporting
Confluence, BPMN/UML, and cross-
functional product work. Highly motivated
to contribute to cutting-edge autonomous
and AI-driven solutions
 Experience

CRM Functional Consultant & Business Analyst 2024 - Present
3Shape
Gathered and clarified business needs for CRM improvements across multiple departments (Sales, Support, Product)
Created detailed user stories and acceptance criteria; supported developers with clarifications
Managed backlog in Jira and prioritized features based on business value and technical feasibility
Documented processes and workflows using BPMN/UML in Confluence
Participated in sprint planning, daily stand-ups, retrospectives, and refinement sessions
Worked closely with QA to ensure features met documented requirements
Built Power BI dashboards to track adoption, SLA performance, and operational KPIs

Project Manager & Business Analyst 2022-2024
Dynamica Labs
Conducted gap analysis and mapped as-is / to-be processes for multiple CRM and product initiatives
Led stakeholder interviews and gathered requirements for new features
Prepared BRD/FRD documents, process diagrams, user stories, and acceptance criteria
Collaborated with developers and QA to support delivery and clarify requirements
Set up KPI dashboards in Power BI to track product performance
Identified risks and dependencies, proposed mitigation plans

Integration Manager & Co-founder 2020-2022
U-group Consulting
Conducted discovery workshops to understand client needs and convert them into product requirements
Performed process analysis and designed optimized workflows
Documented functional and non-functional requirements for development teams
Translated client feedback into prioritized feature improvements
Created reports, product roadmaps, and documentation in Confluence

Integration Manager & Account Manager 2017-2020
Shopping Cart Elite
Analyzed e-commerce KPIs and user behavior to identify product improvements
Translated client business needs into clear technical requirements
Prioritized development tasks to align with business goals
Managed backlogs, coordinated releases, and worked closely with developers and QA
Created performance reports and dashboards for stakeholders

Education

Ukrainian Catholic University - Bachelor of History (2007–2013)
Additional focus: analytical research, data interpretation, structured writing.

Courses

Supreme BA - IAMPM Club - practical business analysis techniques: stakeholder analysis,
process mapping, BRD development

Advanced Business Analysis - Udemy - advanced topics in requirements engineering, stakeholder
management, process modeling, and BA metrics

Additional information

English: Upper Intermediate
Strong communication and stakeholder management skills
Experience working with international teams and clients
UX/UI understanding (helpful for product thinking)
Public speaking, facilitation, presentation skills
Community involvement & leadership experience