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Sugunan

Customer service specialist

Розглядає посади:
Customer service specialist, Sales manager, Sales representative, Logistician, English translator, Customer support agent, Dispatcher, SEO manager, Coordinator, Sales coordinator
Місто проживання:
Київ
Готовий працювати:
Дистанційно, Київ

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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Версія для швидкого перегляду

Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.

Samar Sugunan
[відкрити контакти](див. вище в блоці «контактна інформація») | ■ [відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary
Ambitious and versatile professional with a background in cybersecurity, digital consulting, recruitment, and
client services. Strong foundation in computer science, cybersecurity, and emerging technologies with
experience across customer service, freelance recruitment, and digital operations. Passionate about
building innovative businesses, delivering client-focused solutions, and leveraging technology for
growth.

Experience
Freelance Digital Consultant | Self-employed
- Provided consulting services in cybersecurity, freelancing, digital business, and study abroad
guidance.
- Supported clients with secure digital operations, recruitment, and business setup strategies.
- Managed multiple online income streams including consulting, social media content, and recruitment.
Nexxus Recruitment | Freelance Recruitment Agent
- Sourced and screened candidates for international opportunities.
- Managed client relationships and ensured smooth recruitment processes.- Negotiated and coordinated
between employers and candidates.
Kokoro Enfield | Receptionist / Cashier
- Handled front desk operations, payments, and customer interactions.
- Built strong interpersonal and organizational skills.
- Improved customer satisfaction by maintaining a professional service environment.
Cake Craft Company | Inventory Manager & Customer Service
- Oversaw inventory management and stock control.
- Assisted customers with inquiries and ensured smooth operations.
- Developed early leadership and problem-solving skills.

Education
University of West London | Certificate of Higher Education in Cybersecurity
Seventh Day Adventist School, Kochi | Higher Secondary, Science Stream

Core Skills
- Cybersecurity & IT: Risk awareness, secure system practices, basic programming (Python, C++).
- Business & Consulting: Freelancing, recruitment, client management, study abroad services.
- Technical Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Digital Platforms.
- Professional Skills: Effective communication, first aid awareness, health & safety compliance.

Projects & Initiatives
- Founded and operated a digital consulting agency providing paid sponsorships and global services.
- Growing a social media presence targeting IT, finance, and motivation audiences (18–26 age group).

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