Максим

MAKSYM FEDCHUK

Telegram (preferred): @MMksm90
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Mobile number: [відкрити контакти](див. вище в блоці «контактна інформація»)

Summary
A responsible and technically proficient professional with a background in
Computer Science and experience working with internal systems and analysis tools
(CRM, Chrome DevTools). Possess skills in quickly mastering new operational
algorithms and experience in performing tasks that require high concentration and
precision. Disciplined, result-oriented, and capable of multi-tasking effectively in a fast-
paced environment.

Education
Separated structural subdivision «RIVNE PROFESSIONAL COLLEGE OF NATIONAL
UNIVERSITY OF LIFE AND ENVIRONMENTAL SCIENCES OF UKRAINE», Rivne –

junior specialist “Software Engineering”

September 2016 – June 2019

Separated structural subdivision «RIVNE PROFESSIONAL COLLEGE OF NATIONAL
UNIVERSITY OF LIFE AND ENVIRONMENTAL SCIENCES OF UKRAINE», Rivne –

bachelor “Software Engineering”
September 2019 – June 2022

NATIONAL UNIVERSITY OF WATER AND ENVIRONMENTAL ENGINEERING, Rivne –

master “Computer Science”
October 2022 – December 2023

The Fundamentals of Software Testing QATestLab Training Center

July 2023 – August 2023
Work Experience

Chat Manager
July 2024 – December 2025

• Communicated with clients and resolved issues efficiently, developing strong
communication skills.
• Paid attention to details while handling customer requests.
• Worked with CRM systems and internal tools, gaining basic technical skills.

Skills & Tools

Customer Service: handling incoming inquiries, product/service consulting,
communication via messengers and Direct.

Office & Graphic Software: Microsoft Office (Windows 7/10/11), Photoshop.

Technical Literacy: fundamental knowledge of HTML/CSS, SQL (MySQL), and
experience with Chrome DevTools.

Personal Qualities: fast learner, disciplined, and capable of multi-tasking in a fast-paced
environment.

Languages
English – Pre-Intermediate
Ukrainian – Native
Russian – Advanced