Anna

Anna
Bouwsma
Education
2018 - 2021
MARKETING AND COMMUNICATION
Rotterdam, The Netherlands
Zadkine college

About Me 2013 -2018
A motivated and positive individual HIGHER GENERAL SECONDARY EDUCATION
focused on achieving goals and Rotterdam, The Netherlands
driving success. I thrive in challenging
environments, bringing a solution CSG De Oude Maas
oriented mindset and strong
communication skills to every client
and project. Experience

Contact April 2024 - January 2025
PROGRAM COORDINATOR & MARKETING
[відкрити контакти](див. вище в блоці «контактна інформація») ( Whatsapp) SPECIALIST (REMOTE)
+38 050 68 33 78 Aspen Experience
[відкрити контакти](див. вище в блоці «контактна інформація») Conducted consultation calls and guided
participants through the J1 Visa process
Odessa, Ukraine Created content for social media platforms
and managed all social media channels
Wrote SEO focused content and developed a
Skills pillar page to improve website visibility
Customer Service 2021 - 2024
CUSTOMER SERVICE SPECIALIST &
Communication
MARKETING SPECIALIST
Marketing Global Marketing

Social Media Marketing Created engaging content for newsletters,
press releases, and social media platforms
SEO Content Built and maintained relationships with clients,
and partners
Canva Proactively identified client concerns and
implemented solutions to improve satisfaction
CRM Systems
2018 -2021
Language CUSTOMER SERVICE SPECIALIST
Rendement Uitgeverij
Dutch (Native) Assisted customers via phone, e-mail and chat
Russian (Native) inquiries and complains
Trained new team members on customer
English (C1) service protocols and tools
Turkish (A2)