Вікторія

VIKTORIIA SHTEFAN
AI Specialist
Ukraine, Remote | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | WWW: Bold Profile

Profile
AI and healthcare-trained professional with strong experience in AI-driven solutions, prompt
engineering, and creative automation. Skilled in using AI tools (ChatGPT, Sora, generative image) to
create engaging content, streamline workflows, and build prompt bases for scalable results.
Combining creativity with analytical thinking, I help teams maximize the potential of AI for content
creation, marketing, and product growth. Passionate about exploring new AI technologies,
experimenting with trends, and delivering impactful digital experiences.
Employment History
AI Medical Tutor 01/2025 to Current
Mindrift – Remo (Remote)
• Created multi-step prompts and structured content simulating real-world reasoning and decision-
making for advanced AI models.
• Developed creative and engaging case-based tasks, applying prompt engineering for high-
quality AI outputs.
• Experimented with different AI tools for text generation and structured dialogue, optimizing
content clarity and impact.
• Designed repeatable prompt templates, building a foundation for scalable AI content creation.
Data Specialist & Customer Support Agent 05/2023 to 01/2025
650 Health USA
• Utilized AI algorithms to automatically analyze large datasets (blood and urine test results),
identifying trends and anomalies, which accelerated problem detection and reduced manual
analysis time.
• Automated query classification and response generation using AI, significantly improving
communication efficiency between laboratories, doctors, and patients, reducing issue resolution
time by 30%.
• Explained complex lab and medical data clearly to patients, ensuring accurate understanding
of test results. Performed detailed data quality checks to ensure accuracy and compliance with
healthcare standards.
• Collaborated with doctors, lab staff, and support teams to ensure patient results were
communicated accurately and clearly.
Technical Service Representative 03/2021 to 05/2023
Geeks For Less Canada
• Provided technical support for healthcare systems, resulting in a 25% reduction in system
downtime through effective troubleshooting and proactive maintenance.
• Worked with internal databases and automated backup systems, gaining hands-on experience
with system recovery protocols and structured data environments.
Education
Master's Degree: Medicine 09/2017 to 07/2023
V. N. Karazin Kharkiv National University - Kharkiv
GPA: Graduated with High Honors
Skills
AI Tools: ChatGPT, Sora, MidJourney Prompt Engineering & Task Creation
Medical Data Analysis & Translation into Software Development & Collaboration Tools:
Consumer-Friendly Content UIKit, Core Data, REST APIs, Git
Languages
English Ukrainian
Hebrew German