Олександра

Oleksandra Shkolna
Human Capital Partner
Telegram
@Shkolna_ya

Email
[відкрити контакти](див. вище в блоці «контактна інформація»)

LinkedIn
http://[відкрити контакти](див. вище в блоці «контактна інформація»)

I believe HR is about building environments where people feel seen, trusted, and inspired to grow.
I love structure, systems, and analytics - but I care most about what happens between people.

EDUCATION

Kharkiv State University of Food Technology and Trade
Bachelor’s Degree in Commodity Science and Entrepreneurship (Quality and Safety Management)
Graduated in 2017
Cherkasy Commercial College
Associate Degree in Commodity Science and Commercial Activity
Graduated in 2015

CORE SKILLS

Hard Skills
HR Strategy • HR Analytics • Recruitment (UA & PL markets) • Performance Review • Employee Engagement
• HR Policies & Procedures • Compensation & Benefits Basics • Diia.City Documentation • Employer
Branding • Learning & Development • HRIS • Lean Management • JTBD • Asaichi • Buddy System

Soft Skills
Empathy • Emotional Intelligence • Strategic Thinking • Coaching & Mentorship • Change Management •
Communication • Problem Solving • Critical Thinking • Team Facilitation • Trust Building • Data-Driven
Decision-Making
 EXPERIENCE

Human Capital Partner
New Vision Agency, Inc. | Mar 2024 – Nov 2025

Built a full HC ecosystem from scratch - onboarding, adaptation, performance review, engagement,
feedback loops, and internal communication processes.
Designed and implemented performance review frameworks (quarterly and annual) including goal-
setting structure, feedback guides, and manager training.
Created and managed HC roadmaps for each quarter - aligning HC goals with business priorities and
tracking progress through metrics and dashboards.
Launched company-wide surveys (eNPS, Gallup, 360, Thomas-Kilmann) and transformed insights
into data-driven initiatives that reduced turnover and burnout.
Developed a transparent feedback culture - introduced 1:1 meetings with employees, supported
team leads in giving and receiving feedback.
Mentored and upskilled a recruiter, establishing a two-person HC-team with clear areas of
responsibility and cross-training principles.
Co-designed company values and internal communication policies with the CEO and team leads,
ensuring consistency across departments.
Introduced HC analytics - built dashboards to monitor engagement, satisfaction, and turnover
metrics; used findings for strategic planning.
Applied Lean methodology and A3 problem-solving to HC processes, removing inefficiencies and
increasing HC service quality.
Organized cross-department teambuildings and events that rebuilt trust between four departments
and the operations team.
Handled complex employee relations cases with empathy and balance, maintaining trust and
minimizing escalation.
Initiated employer branding projects: job fairs, social media presence, and cooperation with
universities.
Launched a corporate insurance program (a legally challenging Diia.City case) ensuring compliance
and employee satisfaction.
Managed all HR documentation - hiring and dismissal paperwork, personal data compliance,
contract preparation, amendments, and archiving.
Oversaw corporate taxi policy, ensuring budget optimization and transparent conditions for
employees.
Planned and tracked HС budget, including insurance, events, education, and compensation-related
expenses.
Participated in weekly strategic sessions with the CEO and department leads - contributed HС
insights, proposed people-focused initiatives, and translated business goals into actionable HС
plans.
 EXPERIENCE

Recruiter
SoBeauty clinic, laser&cosmetology | Apr 2023 – Mar 2024

Managed the full recruitment cycle - from vacancy creation to onboarding and adaptation.
Conducted online and offline interviews, assessing both professional competencies and cultural fit.
Developed test tasks, coordinated their completion, and prepared candidate recommendations.
Collaborated with the marketing team to launch vacancies across job platforms and social media.
Organized online and offline training sessions and supported newcomers during their first months.
Conducted 1:1 check-ins with new hires to ensure successful adaptation.
Introduced exit interviews, which helped reduce employee turnover.
Hired for both Ukrainian and Polish markets during the company’s active expansion phase.
Strengthened interviewing, communication, and resilience skills under a demanding and experienced
mentor.
Contributed to building the company’s HR brand through empathy, transparency, and high-quality
communication.

Administrative & HR Manager
Meest China | Oct 2022 – Apr 2023

Conducted 1:1 meetings and prepared analytical summaries for management.
Handled full office operations: supplies, maintenance, repairs, and workspace organization.
Managed correspondence, courier services, and business travel logistics (visas, tickets, hotels).
Organized internal communication: newsletters, employee greetings, internal events, and
knowledge posts.
Supported the planning and execution of corporate events, training sessions, and social initiatives.
Managed HR department annual budget and monthly expense tracking.
Oversaw remote office operations in Poland, including rental payments and procurement.
Created visual materials — company calendars, certificates, focus posters, employee cards, etc.
Promoted a positive internal culture — warm greetings, emotional support, and daily motivation.
Coordinated charity payments and monthly financial reports.

Executive Assistant / Office Manager
Vinzer | Feb 2022 – Oct 2022

Coordinated the CEO’s schedule, meetings, and travel arrangements (visas, tickets,
accommodations).
Supervised office operations: attendance tracking, leave management, and office supplies.
Managed HR administration - vacation requests, employee records, and onboarding logistics.
Assisted with recruitment - posting vacancies, screening resumes, and scheduling interviews.
Handled ad hoc personal requests for the CEO and family with full confidentiality.
Organized office events and holiday greetings, maintaining a welcoming, people-first atmosphere.
 EXPERIENCE

Deputy CEO / Operations Manager
Fitness Club “PROFIT” | Jun 2021 – Jan 2022

Conducted primary consultations for new clients: health surveys, trainer matching, and nutrition
planning.
Managed and motivated trainers, monitored client progress, and ensured high-quality service.
Handled recruitment, onboarding, and adaptation of new employees.
Maintained the client database and collected feedback for continuous improvement.
Oversaw facility maintenance, supplies, and overall operational readiness.
Fostered a positive work culture, ensuring comfort and motivation for both staff and clients.

Client Relations & Assistant to Founder
Fitness Club “Vash Trener” | Aug 2018 – May 2021

Managed client inquiries and registration via website and social media channels.
Tracked and maintained membership and training schedules, ensuring up-to-date reporting.
Monitored trainer workloads and club occupancy through internal CRM.
Prepared personalized nutrition plans for new clients and supported their onboarding process.
Provided operational assistance to the founder and maintained communication with trainers and
clients.