Особисті дані приховані

Oleksandra Babiichuk
[відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація»)
Kyiv, Ukraine

ADMINISTRATIVE AND MANAGEMENT SUPPORT & CUSTOMER SERVICE
I am a customer service–oriented professional with experience handling daily client communication and
administrative tasks. I work in a structured and reliable way, prioritize tasks well, and ensure that requests are handled
on time. I use digital tools for reporting, basic marketing support and data management, and I can adapt quickly to
new systems and workflows. I have experience working with people from diverse backgrounds, understanding their
need and collaborating to achieve shared goals, that I gained through my work in AIESEC Sales and participating in
EU programme Erasmus+.

KEY COMPETENCIES
Client communication and Team collaboration and cross- Data management and analysis using
support via messengers department communication Google Sheets and Excel.
(consultation, guidance, issue (education & marketing). Customer-oriented approach and problem-
resolution). Organizational skills. solving mindset.
Accounting management. Customer service skills.

WORK EXPERIENCE

JustLearn Eng | Administrator & CEO’s Assistant Nov 2024 - Present

Communicated with clients via messaging apps, providing consultations and support throughout their
learning process.
Managed lessons and student data in the CRM system, including scheduling, attendance tracking, and
updates.
Collected and analyzed marketing campaign statistics, collaborated with the marketing team, and
tracked student engagement.

Sep 2024 - Dec 2024
AIESEC | Sales Team Member in incoming Global Volunteer
Identified potential partners and clients who may need volunteer placements, handling client
relationships from initial contact to service provision.
Developed key communication and emotional intelligence skills, ensuring a professional approach in
negotiations.
Worked within a team to achieve targets, demonstrating adaptability and collaboration.

Freelance English Tutor & Speaking Club Facilitator Dec 2023 - Oct 2024
Provided one-on-one English tutoring to students of various levels, focusing on speaking skills and
language proficiency.
Facilitated speaking clubs for adults, creating engaging and interactive learning environments.
Developed personalized lesson plans and handled client communications.

EDUCATION & CERTIFICATIONS

ERASMUS+ YOUTHPASS“Digital Youth for
Taras Shevchenko National University of Kyiv
Positive Change”
Faculty of history (2022-2026)
In Stadlec, Czech Republic in 2025

ERASMUS+ YOUTHPASS “The world is ERASMUS+ YOUTHPASS “Cultural exchange
within your reach” & Lithunian Etnoduels Program”
In Zalopane, Poland in 2024 In Vilnius, Lithuania in 2025