Особисті дані приховані

EXPERIENCE
Chief of Staff to CEO & Founder
April 2025 – Present
Ukrainian IT company
Serve as a trusted strategic partner to the CEO and Founder, supporting leadership, operations, and execution across the organization. Own the administrative function while ensuring alignment between strategic priorities and day-to-day execution, with the highest level of discretion and confidentiality.
Key responsibilities:
• Act as a trusted advisor and right hand to the CEO and Founder;

• Translate strategic priorities into operational execution;

• Own and develop the administrative and operational backbone of the company;

• Coordinate cross-functional teams and external partners;

• Drive internal processes, workflows, and leadership communication;

• Support executive decision-making through preparation of materials, insights, and follow-ups;

• Handle sensitive, confidential, and high-stakes matters with absolute discretion;

• Independently manage urgent, complex, and non-standard situations.

Head of Operations (Aesthetic Medicine Clinic)
May 2023 – February 2025 (1 year 10 months)
Healthy Cosmetology, Kyiv
(Healthcare)
Led end-to-end clinic operations and ensured business continuity during a crisis period, maintaining strict confidentiality in all operational, financial, and personnel matters.
Key responsibilities:
• Full ownership of clinic operations and administration;

• Team coordination and operational execution;

• Oversight of client flow, scheduling, and service quality;

• Procurement of medical products, cosmetics, and supplies;

• Support of marketing initiatives and vendor selection;

• Market positioning analysis and service improvement initiatives.

Executive Assistant to Senior Leadership
March 2011 – February 2023 (12 years)
District Administrative Court, Kyiv
(Public Sector)
Provided long-term executive support in a highly regulated environment requiring strict compliance and absolute confidentiality.
Key responsibilities:
• Strategic and administrative support to senior executives;

• Management of confidential documentation and sensitive information;

• Coordination of complex workflows and internal communication;

• Rapid problem-solving in high-pressure and sensitive situations.

Guest Experience & Operations Specialist
March 2010 – September 2011 (1 year 7 months)
InterContinental Kyiv
(Hospitality)
Key responsibilities:
• Coordination of guest experience across hotel operations;

• Handling reservations, check-in/check-out, and service delivery;

• Ensuring premium service standards and discretion in guest interactions;

• Operational coordination with internal teams during shifts.

CORE SKILLS
• Chief of Staff Functions

• Executive & Strategic Support

• Operational Execution

• Cross-Functional Leadership

• Process Design & Optimization

• Decision Support & Follow-Through

• Confidentiality & Discretion at Executive Level

• Crisis & Change Management