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Досвід роботи

Chief executive officer

з 07.2020 по 09.2021 (1 рік 3 місяці)
Reccaa Club, Kochi (Hotel and restaurant industry)

RECCAA Club is premium club managed by RECCAA Charitable Society. Club is nestled in 3.5 acres of land overlooking stunning and picturesque valley.
Operation includes 24 luxury cottages, Outdoor banqueting facilities of 1000 pax, banquet halls, board rooms, Restaurants, Permit room, Swimming pool, Health Center and outdoor indoor games,
Key Achievements
• Increased revenue by 10 % October 2020 to March 2021 during Pandemic compared to previous year by strategic planning.
• Rev PAR: Increased by INR 450 in comparisons over last year performance
• Room Revenue: 20% growth in terms of room revenue
• Food & Beverage revenue increased by 18 % Compare to previous year
• Driven membership revenue by giving proper leads to S & M T Team
• Reduced Cost by proper budgeting and planning, staffing, purchase
• Reduced Contract demand of Electricity, laundry expense etc.
• Reduced outstanding payment (aging since 2017) from INR 22, 50000 to 4, 50000
• Conducted regular meetings and training for staffs and HOD
• Involved in the planning of proposing to proper CARD room and Chill out

General manager

з 09.2019 по 07.2020 (11 місяців)
Anandha inn, Pondicherry (Hotel and restaurant industry)

Anandha Inn Convention Center and Suites-a four-star deluxe hotel with 121 rooms ,9 Banquet Halls, 4 Specialty restaurants, Bar, Swimming pool, Spa and health club and Grand Hotel D' Europe is a premium heritage hotel located at French town of Pondicherry with 18 rooms, Restaurant, Outdoor Cafe, Bar, Roof top bar, Swimming Pool and Spa.
• Reporting to Vice President
• Responsible for HOD and Staffs
• Assisted Pre-opening of Grand Hotel D’ Europe
• Streamlined the hotel operation
• Conducted various training programs
• Implemented SOP
• Increased revenue by 10%compare to previous year

Hospitality Consultant

з 04.2018 по 05.2019 (1 рік 2 місяці)
Incredible Caucasus, Yerevan (Hospitality)

Support hotels through the new-build process or renovation, pre-opening and achieving operational excellence. Increase owner/operator revenues, profits by driving revenues and controlling costs. Support Food & Beverage concept development and kitchen designs to maximize efficiency and productivity

Residential Hospitality Manager

з 04.2017 по 10.2017 (7 місяців)
AES, Port Moresby (Hospitality)

AES ravuvu residential Estate 162 luxury residential units nestled in 100 acres of lush greenery land overlooking Coral sea & Fairfax harbor. Residential unit includes single rooms, studio houses, 1 bedroom houses and 2 bedroom houses. Operation includes restaurant serving buffet meals, Outdoor Café with BBQ, Cocktail bar, indoor and outdoor recreation area, recreation hall, Health club and swimming pool (under construction)
I was responsible for the entire hospitality division of AES and responsible for short and long term planning ,marketing, operation ,procuring items and setting up new units owned by company.

General Manager

з 03.2016 по нині (9 років 10 місяців)

General Manager, The Silver Tips, Munnar, Kerala, India April 2015 to till date
Realigned the property to be the market leader in Munnar, a tourist destination in India, 60 luxury rooms and suites, 3 restaurants, entertainment center, spa, ayurveda centre, health club with the largest banqueting & conferencing facilities in this area.
•Strengthened the service in all the departments of the hotel.
•Create a positive work environment in line with company’s value, vision and mission to produce a dynamic, driven, motivated and results-orientated workforce
•Formed a dynamic team environments and actively involved developments of subordinates.
•Established S.O.P in all the operational departments
•Introduced many packages and food and beverage promotions to attract more clients.
•Implemented new sales and marketing strategies and attended various travel trade shows.

Executive Assistant Manager

з 06.2013 по 03.2015 (1 рік 10 місяців)
Ramada Alleppey, Alleppey (5 Star hotel)

Responsible for the entire operation of the hotel .Responsible for 180 staffs and 15 managers.Did the pre opening and opening of the hotel

General Manager

з 12.2010 по 03.2013 (2 роки 4 місяці)
Hotel Hills Park (Hospitality)

Setting standards, maximizing profits, maintaining assets, positioning of hotel at highest standard or given standards, and minimizing expenses. Implementing and maintaining brand standards by having worked with various top hotel chains and independent hotels. Exceptional focus on reducing operating expenses and labor cost by closely monitoring business trends and reducing labor costs when business decreases but still maintaining outstanding guest service. Great deal negotiator ...Great owner's communication, team leader, trainer and motivator.

Food and Beverage Manager

з 04.2010 по 11.2010 (8 місяців)
Travancore Heritage Resort (Hospitality)

April 2010 –December 2010)
Manage the day today operation of the food and Beverage Department. Operation Restaurant,Banquets,Seafood Restaurant,Room Service and poolside bar.Reporting to the General Manager, responsible for 3 Senior Supervisors,6 Supervisors and 28 bar and waiting staff.Conduct training, Department meetings, Food and Beverage promotions. Assist General Manager for Budgeting, Hiring, and Menu Planning for the new property owned by the same company

Asst Food and Beverage Manager

з 08.2009 по 03.2010 (8 місяців)
Marriott International,Yerevan (Hospitality)

General Manager

з 09.2007 по 08.2009 (2 роки)
Karma Bar and Restaurant,Yerevan,Armenia (Hospitality)

Освіта

St Thomas College

Mathematics, kozhencherry
Середня спеціальна, з 1983 по 1986 (3 роки)

Додаткова освіта та сертифікати

Leadership skills,Train the trainer,Time management,Quality management

certificate courses

Знання і навички

• MS Excel
• MS Word
• Internet User
• MS PowerPoint
• Opera
• R-Keeper
• Outlook Express
• MICROS
• Pre opening and opening hotels
• Pre opening and opening of hotels,Hiring and training staff,

Знання мов

Англійська — просунутий

Рекомендації

Helmut H Meckelberg

Helmut H Meckelberg

Chief Resorts Operations Officer, Mahindra Holidays and Resorts Ltd.

Додаткова інформація

Podimala House, Poovathur, Thiruvalla, Kerala, India
Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»), E Mail:[відкрити контакти](див. вище в блоці «контактна інформація»)
Date of Birth: 22-08-1965, Nationality: Indian
Languages Known: English, Russian, Hindi, Malayalam and Tamil
SUMMARY
A highly driven and passionate individual with over 30 years experience spanning several countries in the Hotel Industry. Exceptional interpersonal and communication skills with the ability to build strong relationships with associates, customers and owners alike. Key strengths and experience in the areas of Food and Beverage operations with substantial experience in Sales and Marketing and the area of Human Resource Management, Training and the Development of team members. Excellent track record of leadership and results oriented with proven history of excellent financial results and a great believer of the balance score card (Guest satisfaction, associate morale, financial results)
PROFFESSIONAL WORK EXPERIENCE
Hospitality Consultant, Incredible Cuscuses Ltd, Yerevan Armenia (April 2018 to May 2019)
Support hotels through the new-build process or renovation, pre-opening and achieving operational excellence. Increase owner/operator revenues, profits by driving revenues and controlling costs. Support Food & Beverage concept development and kitchen designs to maximize efficiency and productivity.

Hospitality and Accommodation Manager, AES Residential Estate, Port Moresby, Papua New Guinea (April 2017 to October 2017)
AES ravuvu residential Estate 162 luxury residential units nestled in 100 acres of lush greenery land overlooking Coral sea & Fairfax harbor. Residential unit includes single rooms, studio houses, 1 bedroom houses and 2 bedroom houses. Operation includes restaurant serving buffet meals, Outdoor Café with BBQ, Cocktail bar, indoor and outdoor recreation area, recreation hall, Health club and swimming pool (under construction)
I was responsible for the entire hospitality division of AES and responsible for short and long term planning ,marketing, operation ,procuring items and setting up new units owned by company.

General Manager, the Silver Tips, Munnar, India (April 2015 to Sep 2016)

Re-aligned the property to be the market leader in Munnar, a tourist destination in India, 60 luxury rooms and suites, 3 restaurants, entertainment center, spa, ayurveda centre, health club with the largest banqueting & conferencing facilities in this area.


Executive Assistant Manager (EAM), Ramada Alleppey, India (June 2013 to March 2015)

Part of the pre opening and opening executive team. Reporting directly to the General Manager, responsible for the entire operation of the hotel. responsible for keeping a perfect coordination between all departments and controlling their operation with regards to the company’s standards, revenues and controlling costs and the highest comfort and satisfaction for guests. Involved actively for budgeting and for casting, Sales and marketing strategy planning


General Manager, Hills Park Hotel, Pathanamthitta, India (December 2010 to May 2013)

Setting standards, maximizing profits, maintaining assets, positioning of hotel at highest standard or given standards, and minimizing expenses. Implementing and maintaining brand standards by having worked with various top hotel chains and independent hotels. Exceptional focus on reducing operating expenses and labor cost by closely monitoring business trends and reducing labor costs when business decreases but still maintaining outstanding guest service. Great deal negotiator ...Great owner's communication, team leader, trainer and motivator

Food and Beverage Manager, the Travancore Heritage, Thiruvananthapuram (April 2010 to December 2010)


Asst Food and Beverage Manager, Marriott International, Yerevan, Armenia (August 2009 to April 2010)

Manager, Karma bar and restaurant, Yerevan Armenia (September 2007 to August 2009)

Food and Beverage Consultant, Carnival Resort, Ukraine (Nov 2006 to May 2007)